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Christy Williams currently serves as the 9-1-1 Program Manager for the North Central Texas Council of Governments, administrative agency for 9-1-1 in fourteen counties. NCTCOG serves 42 PSAPs in an area surrounding Dallas/Ft. Worth. Christy has been in the 9-1-1 industry for over fifteen years and previously held the positions of Operation/ Communications Specialist and Public Education/Training Coordinator.
Christy has a degree in Communications from Texas Wesleyan University. She has developed multiple programs and campaigns; written articles, courses and training material; and presented at numerous local, state and international conferences.
Christy has held positions on the Texas NENA Chapter Board as North Coordinator and Treasurer and has served as President of the 9-1-1 Public Educators of Texas. She currently serves on the national NENA Educational Advisory Board as well as chairing the national NENA Public Education Committee through Center Operations.
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