Operations Standards

NENA’s 9-1-1 Center Operations Committee, comprised of several topic-specific committees, works year-long on the development of recommended 9-1-1 center model recommendations/standards and other operational information documents. Scroll down or click to see a listing of documents. While there are no required operating procedures for 9-1-1 on a national level, NENA model recommendations/standards give 9-1-1 centers …

NENA Bylaws – Updated June 2011

You may download a copy of NENA’s bylaws or scroll down to read them online. NATIONAL EMERGENCY NUMBER ASSOCIATION, INC. ARTICLE I. NAME The name of this 501(c)(3) non-stock corporation chartered in the State of Wisconsin is the National Emergency Number Association, Inc., also referred to as “association” or “NENA.” The principal office of the association shall …

NENA 2011 Schedule-at-a-Glance

Wed June 22   7:00AM – 2:00PM 7:45AM – 8:45AM 9:00AM – 12:00PM 10:00AM – 2:00PM 11:00AM – 3:15PM 1:00PM – 4:30PM 6:00PM – 9:00PM Registration Open Regional Breakfast & Meeting M100 Rooms Super Session PSAP Tours Chapter Leadership Forum Educational Sessions Installation Banquet & Gala Thur June 23   8:00AM – 12:00PM FCC Environmental & Section …

NENA Staff

National Emergency Number Association 1700 Diagonal Road – Suite 500 Alexandria, VA 22314 800.332.3911 | 703.812.4600 | Fax: 703.812.4675 Chief Executive Officer Brian Fontes   Technical Issues Director Roger Hixson, ENP  614.442.9110 Operations Issues Director Rick Jones, ENP 815.519.7841 Government Affairs Director Trey Forgety Committee Resource Manager Sophie Vick Membership Services Manager Bri Robinson Special Projects …

NENA 2011 Keynote Speaker: Aron Ralston

Monday, June 20 – 8:00AM – 10:00AMSponsored by Intrado In 2003, Aron Ralston’s story made headlines worldwide. After being pinned by a half-ton boulder for nearly a week in a remote three-foot-wide slot canyon in southern Utah, Ralston narrowly escaped death by severing his right forearm with a dull pocketknife. After applying a tourniquet, he hiked …

NENA 2011 Pre-Conference Courses

  NENA 2011 features ten one-day and two-day Pre-Conference Courses* designed for 9-1-1 professionals looking to hone their skills in specific areas. These classes are a great way to kick off your conference experience, gain valuable insights into the latest trends and topics in emergency communications, and earn points towards ENP Certification and Re-Certification. Click …

Standards – Recommendations – Informational Documents

NENA Committees produce several classes of documents that are published by the National Emergency Number Association (NENA) as an information source for the industry. NENA reserves the right to revise the documents for any reason including, but not limited to, conformity with criteria or standards promulgated by various regulatory agencies, utilization of advances in the state …

NENA State / Local Chapters

Chapter President Phone Alabama  Roger Wilson 205.221.7911 Alaska  Gina Wheeler, ENP 907.315.2043 Arizona  Sandra Gilstad 602.771.3911 Arkansas  Tammie Shipp 501.354.2911 California Chris Hinshaw, ENP 619.964.8584 Colorado  Sharon Clever 970.879.1110 Connecticut  Frank Kiernan 203.630.6269 Dakotas  Ted Rufledt, Jr., ENP 605.394.6794 Delaware  Rick Short  302.855.7801 Florida  Carolyn Dill-Collier, ENP 772.462.8198 Georgia  Tonya Griffin 229.248.3860 Hawaii [ Pacific ] …

Internet Resources

These links are offered as a resource only NENA has signed an alliance agreement with the IJIS Institute. The IJIS Institute is a nonprofit membership organization funded primarily through grants from the U.S. Department of Justice, the Bureau of Justice Assistance, and the U.S. Department of Homeland Security.   Associations / Non-Profits NASNA – National Association of …