Chair Tom Breen, ENP 770.982.0831 Vice-Chair Tony Busam, ENP 503.566.5902 Board Liaison Barbara Jaeger, ENP 602.542.0911 Technical Committees See the menu in the left hand margin Other Resources Technical Committee Administrative Document NENA Committee Leadership Application NENA Technical Issues Identification Form NENA Comment Tracking Form Technical Standards As The Voice of 9-1-1, the National Emergency Number Association (NENA) …
Category Archives: Articles
ENP RETIRED
The NENA Institute Board has incorporated additional value to ENP Certification by adding an ENP Retired designation for those ENPs that have retired and are no longer active in the 9-1-1 profession, yet wish to retain the ENP designation. Individuals must have re-certified two or more times in order to become ENP Retired. Should the individual return to …
PSAP Contact List
The PSAP Contacts Listing was developed for 9-1-1 Service Providers to have the information needed to contact PSAPs within their established service areas for initial service establishment or ongoing service provisioning issues. Other limited legitimate uses for NENA validated governmental information gathering may also be supported, Available to telecom service providers with established NENA Company …
Operations – SOP
The Standard Operating Procedures Committee The mission of the SOP Committee is to provide operational guidance and support in the form of model standard operating procedures to the nations public safety answering points, emergency response centers, and aligned organizations (i.e., emergency management/emergency response). In support of its mission, the Standard Operating Procedures Committee: Develops recommended standards/model …
ENP – Recertification
The NENA Institute was created for the purpose of developing and maintaining the professional standards of the Emergency Number Professional Program. Since the inception of the Emergency Number Professional certification, ENP professionals have gained recognition throughout the nation as leaders in the 9-1-1 field. In order to maintain this status, the ENP re-certification guidelines will …
ENP – Study Groups
Past exam applicants have used study groups to their benefit. If you are interested, please see below for study group contacts in your region. Do you need someone to review technical and operational issues with? Current Study Groups: Sharon Nichol-Jost, ENP Database Manager Bexar Metro 9-1-1 Network District 911 Saddletree Ct San Antonio, TX 78231-1523 …
Technical Committee – VoIP/Packet
The Voice over Internet Protocol (VoIP)/Packet Committees goal is to identify and solve technical issues relating to call delivery from VoIP sources and migrate existing 9-1-1 technologies into a packet environment for both voice and data. Identified technical issues are handled via Working Groups that are formed to accomplish specific goals, which usually result in …
Archived Technical Documents
Please note these are ARCHIVED Documents. Current Technical Documents
Manual Routing Data for Call Centers
The Manual Routing Data for Call Centers has been developed exclusively for validated call centers needing to connect their callers with identified emergency needs to a PSAP for the callers location. Available to NENA validated Call Centers Includes Primary PSAPs only Distribution options: CD mailing, or email file attachment Data updates provided monthly in Microsoft …
Washington 9-1-1 News
NENA Praises White House Commitment to Funding Public Safety Broadband On June 29, NENA issued a statement in support of the White House’s effort to provide funding for public safety broadband. Click here to read the press release. NENA CEO Testifies in Support of Next Generation 9-1-1(?) Preservation Act of 2010 and Public Safety Broadband …