NENA Praises White House Commitment to Funding Public Safety Broadband On June 29, NENA issued a statement in support of the White House’s effort to provide funding for public safety broadband. Click here to read the press release. NENA CEO Testifies in Support of Next Generation 9-1-1(?) Preservation Act of 2010 and Public Safety Broadband …
Category Archives: Articles
VoIP 9-1-1 Deployment and Operational Guidelines
Mar 5 – 11:00 pm — John Ellison Document Information Full name: VoIP E9-1-1 Deployment and Operational Guidelines Operational Information Document Document type: Informational Standard number: 56-504 Document description: This document has been developed as a best practice for the deployment of VoIP E9-1-1 service. As such, its primary goal is to set expectations and …
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Free Webinar on Interoperability in an NG9-1-1 World
Posted: Aug 22 – 05:19 pm Planning is the key first step in implementing an NG9-1-1(?) solution and realizing the improvements that it will bring. Solution planning considerations must include the selection and deployment of a fully NENA compliant Emergency Services IP network (ESInet) and a NENA i3 compliant NG9-1-1 functional and interface architecture (a multimedia …
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SOP Sub-Committee
The Standard Operating Procedures Sub-Committee The mission of the SOP Sub-Committee is to provide operational guidance and support in the form of model standard operating procedures to the nations public safety answering points, emergency response centers, and aligned organizations (i.e., emergency management/emergency response). In support of its mission, the Standard Operating Procedures Sub-Committee: Develops recommended …
9-1-1 Resource DB
National PSAP Registry (NPR) Manual Routing Data for Call Centers Marketing/Mailing List PSAP Contacts List Product How to Purchase The National PSAP Registry has been integrated and expanded into what is now called The North American 9-1-1 Resource Database. This central database will continue to fulfill the NPRs original purpose for supporting PSAP personnel to …
ENP Certification
Emergency Number Professional – ENP Certification is a tool of a professional association to establish the benchmarks of performance that will signify a broad-based competence in the professional field. By successfully completing this certification program, you will: Demonstrate a mastery of the comprehensive knowledge base required for emergency number program management. Help to raise industry …
TTY Pass
This sytem was established in March of 2005 through a partnership with TelecomXchange International (TXI) and the National Emergency Number Association (NENA). TTY-PASS was developed in support of the Americans with Disabilities Act (ADA) requiring equal access to TTY users. The ADA states very clearly that every call-taking position within a PSAP must have its …
Technical Committee – Network
The Network Committee (NTC) is the hierarchical parent of Working Groups formed to address (non-VoIP) technical issues that impact network elements that are part of the overall E9-1-1 architecture. As technical issues are identified they are handled via Working Groups that are formed to accomplish specific goals, which usually result in some type of official …
Technical Committee – CPE
The Customer Premise Equipment (CPE) Committee is Responsible for developing recommendations for all E9-1-1 PSAP CPE issues related to 9-1-1 products and services. The CPE Committee will be heavily involved with determining the requirements and standards that will allow PSAPs to fully participate in the upcoming NG9-1-1(?) IP-based networking environment. Scroll Down or Click to …
MLTS/PBX – State Legislation
The National Emergency Number Association (NENA) is pleased to provide reference information related to Multi-Line Telephone System (MLTS) policy throughout the United States. The spreadsheet below provides State, Effective Date, Implementation, Description, Statue/Act and link. For additional information please contact Patrick Halley or 800.332.3911 See the attachment below for a spreadsheet with a summary of …