Handling Calls Regarding Missing & Exploited Children

Mar 5 – 11:16 pm — John Ellison Document Information Full name:  Guidelines for Handling Calls Regarding Missing and Exploited Children Operations Information Document Document type:  Informational Standard number:  56-505 Document description:  This document describes guidelines that, if applied in 9-1-1 Centers, can help to swiftly recover missing children and may protect children from exploitation. …

2010 NG Partner Program Summaries

2010 Reports Next Generation 9-1-1 Transition Policy Implementation Handbook: A Guide for Identifying and Implementing Policies to Enable NG9-1-1  On March 18, 2010, Next Generation Program Partners met in Arlington, Virginia. Topics discussed were: Update on NG Partner Program activities Summary of 9-1-1 Goes to Washington NENA Standards Activities and Impacts European Union NG112 Impact …

NORAD/FAA Notification: Airborne Events

Mar 3 – 09:20 am — John Ellison Document Information Full name:  NORAD/FAA Notification: Airborne Events Document type:  Standard Standard number:  56-002 Document description:  This document has been developed to serve as a model standard operating procedure for Public Safety answering Points (PSAPs) to notify the North American Aerospace Defense Command (NORAD) or the Federal …

2009 NG Partner Program Summaries

NENA convened a meeting of the Next Generation Program Partners February 18, 2009, in Orlando, Florida, to discuss NG project activities. This meeting was the first meeting of NENA’s 2009 NG Partner Program. Topics discussed were: NG 9-1-1 Industry Collaboration Events Activity Annual conference planning for NG9-1-1(?) demo Annual conference planning for NG Showcase NG9-1-1 Project …

Life Skills for Telecommunicators

Jan 20 – 12:11 pm — Chris Nussman Category:  Learning the Ropes Instructor(s):  Tonya Pearce, ENP   The transition into a career in emergency services can sometimes seem like you’ve entered an alternate universe. Suddenly the rules have changed. Instead of being encouraged to express yourself in new and creative ways and embracing your individuality, …

Achieving Excellence in 9-1-1 Center Management

Feb 25 – 03:31 pm — Chris Nussman Category:  The PSAP Manager’s Toolkit Instructor(s):  Eric Parry, ENP Instructor(s):  Jim Lake, ENP Instructor(s):  Tonya Pearce, ENP Instructor(s):  Nancy Banks, ENP Offered:  **06.09/10.11 – Fayetteville, NC** NEW DATE Offered:  06.18/19.11 – NENA 2011 – Minneapolis, MD Offered:  09.24/25.11 – Tennesse NENA Conference – Kingsport, TN This one …

2006 NG Partner Program Summaries

In just over two years, the number of NENA NG Partner Program members has more than doubled. Collective guidance and input from these entities has proven invaluable across multiple initiatives and projects. Numerous action items and recommendations from organized NGPP meetings have been incorporated into a broad spectrum of NENA operational, policy and technical groups …

Operations Committee Organization & Process

Mar 3 – 08:03 am — John Ellison Document Information Full name:  Operations Committee Organization, Document Development & Approval Process Document type:  Informational Standard number:  51-001 Document description:  The purpose of this document is to describe the Operations Committee, delineate its organization, and define the processes required for the Committee operations and document development. This …

NG9-1-1 Project: NENA NG9-1-1 Product Certification

The Next Generation 9-1-1(?) System is based on a set of open standards. Vendors that implement any element of the NG9-1-1(?) system based on the standards have an expectation that their element(s) will interoperate appropriately with elements delivered by other vendors. Long term, this interoperability will not require a custom system integration effort. In the …