Human Resources Resource List

Mar 5 – 10:32 pm — John Ellison Document Information Full name:  Human Resources Subcommittee Resource List Document type:  Informational Standard number:  54-501 Document description:  This “NENA Human Resources Subcommittee Resource/Information List” is a tool for PSAP managers and administrators to use as a resource for locating information on various Human Resources related information. Resources …

PSAP Guide to Geographic Information Technology

Mar 3 – 09:42 pm — John Ellison Document Information Full name:  A PSAP Managers’ Guide to Geographic Information Technology Document type:  Standard Standard number:  57-001B Document description:  This paper includes information on how to best deal with wireless information coming into the Public Safety Answering Point (PSAP)(?). Any PSAP that is now, or will …

PSAP Survivability

Mar 5 – 10:18 pm — John Ellison Document Information Full name:  PSAP Survivability Operations Information Document type:  Informational Standard number:  53-503 Document description:  This document is intended as a guide for PSAP staff to review the many components of their system continuity and disaster plans. It is also intended as a guide for training, …

Wireless 9-1-1 Overflow, Default and Diverse Routing

Mar 3 – 05:32 pm — John Ellison Document Information Full name:  Wireless E9-1-1 Overflow, Default and Diverse Routing Operational Standard Document type:  Standard Standard number:  57-001 Document description:  The NENA Wireless Overflow, Default and Diverse routing recommendations document was developed to provide guidance in the routing development associated with wireless Phase I and Phase …

The ADA from A to Z

Feb 27 – 11:24 am — Chris Nussman Category:  Keeping Your PSAP Finely Tuned Instructor(s):  Toni Dunne, ENP This course will introduce PSAP managers and emergency communications officials to the many facets of the Americans with Disabilities Act (ADA) that directly impact communications center operations, and will help 9-1-1 professionals understand the difference between proper …

Advanced GIS

Feb 26 – 04:07 pm — Chris Nussman Category:  The Future is HERE! Instructor(s):  Marc Berryman, ENP Instructor(s):  Bob White Is your data good enough for 9-1-1? Can your GIS data meet the needs of today and tomorrow? What do you need to do to ensure that your data meets the high degree of accuracy …

Wireless Phase I/II Planning & Implementation

Mar 5 – 11:41 pm — John Ellison Document Information Full name:  Wireless Phase I/II Planning and Implementation Checklist and ModulesOperational Information Document Document type:  Informational Standard number:  57-502 Document description:  This document is intended to act as a best practice for the deployment of wireless E-911 Phase I and Phase II. As such, its …

Virtual PSAP Management

Jun 8 – 05:39 pm — Delaine Arnold Document Information Full name:  NENA Virtual PSAP Management Operations Information Document Document type:  Informational Standard number:  53-507 Document description:  This document is intended as a guide for PSAP staff and policy makers to evaluate and consider the opportunities and challenges presented with the Next Generation 9-1-1(?) systems …