Re: Dispatcher stress/ Support/ Interdepartmental Issues

[general/_private/general_ahdr.htm] Re: Dispatcher stress/ Support/ Interdepartmental Issues From: dottie48 @ aolDate: 29 Jun 1997Time: 21:13:25Remote Name: 152.163.195.159 Comments I am looking for any statistics you can help me find on theissue of dispatchers and stress. If you can point out anyliterature or where I can find info on this subject it would begreatly appreciated. Thanks, …

911 Center Staffing Levels

[general/_private/general_ahdr.htm] 911 Center Staffing Levels From: [email protected]Date: 30 Jun 1997Time: 17:15:59Remote Name: 207.53.26.5 Comments I am trying to find information concerning the number ofcalltakers and dispatchers recommended per calls for service forPolice, Fire and EMS. Does a formula exist ? [general/_private/general_aftr.htm]

Consultants

[general/_private/general_ahdr.htm] Consultants From: [email protected] July 8, 1997Date: 08 Jul 1997Time: 17:54:58Remote Name: 205.138.138.99 Comments Need to acquire consulting firm to assist in determingfrequency to replace low band system. Also to assist in design& construction of new 911 center. Any success stories wouldbe most welcome. [general/_private/general_aftr.htm]

Re: Finding and Keeping Good Dispatchers

[general/_private/general_ahdr.htm] Re: Finding and Keeping Good Dispatchers From: Gaylon Mathews, Director Pickens County 9-1-1,GeorgiaDate: 09 Jul 1997Time: 14:08:42Remote Name: 168.121.33.18 Comments We’re going through the same thing. You can’t give a job awaynowadays! [general/_private/general_aftr.htm]

9-1-1 Quality Assurance

[general/_private/general_ahdr.htm] 9-1-1 Quality Assurance From: Monty Jenkins, Q.E.M.S., Inc.Date: 10 Jul 1997Time: 17:33:32Remote Name: 153.35.133.95 Comments 9-1-1 Quality Assurance/Improvement. Quality EnhancedManagement Systems, Inc. provides consulting services andsoftware for emergency dispatch centers. The primary focus of thecompany has been the development of a standards based, customized9-1-1 quality assurance program. This program has been “RealWorld” tested and …

Re: 911 Center Staffing Levels

[general/_private/general_ahdr.htm] Re: 911 Center Staffing Levels From: Willis CarterDate: 17 Jul 1997Time: 11:48:21Remote Name: 206.28.109.40 Comments Dr. Joe Nasser, OMNICOM, INC., 930 Thomasville Rd, Suite 200,Tallahassee, Fl., (904)224-4451. Dr. Nasser performed a staffingstudy for the Shreveport Fire Department Communications Divisionand we were very pleased with the results. [general/_private/general_aftr.htm]

Re: Entrance Examainations

[general/_private/general_ahdr.htm] Re: Entrance Examainations From: Willis CarterDate: 17 Jul 1997Time: 11:57:04Remote Name: 206.28.109.40 Comments You may want to contact Profile Evaluations, Inc., P.O. Box409, St. Bonifacius, Minnesota. Speak with either Candice or BillSolie at (612) 446-9115. We have used their screening program forthe past 8-9 years and are pleased with the results. [general/_private/general_aftr.htm]

Re: Entrance Examainations

[general/_private/general_ahdr.htm] Re: Entrance Examainations From: Willis CarterDate: 17 Jul 1997Time: 12:31:53Remote Name: 206.28.109.40 Comments Update on contact number for Profile Evaluations, Inc. It is(612)639-8778…sorry about that! [general/_private/general_aftr.htm]

Re: Joint Communications/Consolidated Dispatch

[general/_private/general_ahdr.htm] Re: Joint Communications/Consolidated Dispatch From: Francois Horton, PretoriaDate: 03 Jun 1997Time: 09:48:40Remote Name: 196.25.48.34 Comments I am currently conducting exactly the same type of exerciseand would be greatful to exchange information with yourself andany other person participating in this discussion. My e-mail address is [email protected] [general/_private/general_aftr.htm]

911 Demonstrations

[general/_private/general_ahdr.htm] 911 Demonstrations From: [email protected]Date: 17 Jul 1997Time: 21:10:57Remote Name: 152.163.207.86 Comments I am the Executive Director for a nonprofit in Cleveland OH. Iwas wondering if NENA chapters would participate in safety fairs,etc. promoting/teaching use of 911? My organization has a booth at a large children’s eventplanned for August 5th. As part of our interactive …