Center Manager Certification Program

NENA’s Center Manager Certification Program (CMCP) is designed to equip recently-hired, newly-promoted, and aspiring PSAP and 9-1-1 Authority managers and supervisors with the tools needed to effectively manage their agency through a rigorous 40-hour course of lecture and lab-based education. For more seasoned 9-1-1 professionals, the CMCP may serve to fill in some of the …

National 9-1-1 Assessment Guidelines Public Comment Deadline Approaching

Posted: Sep 19 – 11:24 am The National 9-1-1 Assessment Guidelines Working Group (NAGWG) requests feedback from 9-1-1 industry stakeholders on proposed guidelines that would serve as the basis for a statewide 9-1-1 program assessment process. All comments are due by Monday, September 26. Review the Guidelines and provide feedback by way of questions, comments, …

FCC 9-1-1 Rules

Wireless 9-1-1 Rules VoIP 9-1-1 Rules Internet-based Telecommunications Relay Services (TRS) E9-1-1 Rules Establishing 9-1-1 As the Universal Emergency Number 9-1-1 Redundancy/Resiliency Reporting FCC 9-1-1 General Information

Government Resources

Helpful Links United States House of Representatives House Committee on Energy and Commerce House Committee on Homeland Security House Committee on Appropriations Write Your Representative United States Senate Senate Committe on Commerce, Science and Transportation Senate Committee on Homeland Security and Governmental Affairs Senate Committee on Appropriations Find Your Senator Congress.org Administration (White House) State …

Webinars

The Power of Interoperability in an NG9-1-1 World – FREE! – Wed, 09.14.11 – 1PM Eastern Transitioning to NG9-1-1 – A look at Early Adopters – Available for On-Demand viewing The FCC Next Generation Notice of Inquiry – Available for On-Demand viewing Avoiding the Pitfalls of Next Generation 9-1-1 Communications Management and Recording – Available for …

NENA Consolidates Ops & Tech Committees into New Structure

Posted: Aug 23 – 04:40 pm The NENA Executive Board recently approved a reorganization of NENA’s Operations and Technical Committees into a single entity known as the NENA Development Group (NDG), led by the Development Steering Council (DSC). The intent of the reorganization is to create a more interconnected committee structure that better serves the …

Internet Resources

These links are offered as a resource only NENA has signed an alliance agreement with the IJIS Institute. The IJIS Institute is a nonprofit membership organization funded primarily through grants from the U.S. Department of Justice, the Bureau of Justice Assistance, and the U.S. Department of Homeland Security.   Associations / Non-Profits NASNA – National Association of …

NENA State / Local Chapters

Chapter President Phone Alabama  Roger Wilson 205.221.7911 Alaska  Gina Wheeler, ENP 907.315.2043 Arizona  Sandra Gilstad 602.771.3911 Arkansas  Tammie Shipp 501.354.2911 California Chris Hinshaw, ENP 619.964.8584 Colorado  Sharon Clever 970.879.1110 Connecticut  Frank Kiernan 203.630.6269 Dakotas  Ted Rufledt, Jr., ENP 605.394.6794 Delaware  Rick Short  302.855.7801 Florida  Carolyn Dill-Collier, ENP 772.462.8198 Georgia  Tonya Griffin 229.248.3860 Hawaii [ Pacific ] …