The Network Committee (NTC) is the hierarchical parent of Working Groups formed to address (non-VoIP) technical issues that impact network elements that are part of the overall E9-1-1 architecture. As technical issues are identified they are handled via Working Groups that are formed to accomplish specific goals, which usually result in some type of official …
Author Archives: nena-9-1-1
TTY Pass
This sytem was established in March of 2005 through a partnership with TelecomXchange International (TXI) and the National Emergency Number Association (NENA). TTY-PASS was developed in support of the Americans with Disabilities Act (ADA) requiring equal access to TTY users. The ADA states very clearly that every call-taking position within a PSAP must have its …
ENP Certification
Emergency Number Professional – ENP Certification is a tool of a professional association to establish the benchmarks of performance that will signify a broad-based competence in the professional field. By successfully completing this certification program, you will: Demonstrate a mastery of the comprehensive knowledge base required for emergency number program management. Help to raise industry …
9-1-1 Resource DB
National PSAP Registry (NPR) Manual Routing Data for Call Centers Marketing/Mailing List PSAP Contacts List Product How to Purchase The National PSAP Registry has been integrated and expanded into what is now called The North American 9-1-1 Resource Database. This central database will continue to fulfill the NPRs original purpose for supporting PSAP personnel to …
SOP Sub-Committee
The Standard Operating Procedures Sub-Committee The mission of the SOP Sub-Committee is to provide operational guidance and support in the form of model standard operating procedures to the nations public safety answering points, emergency response centers, and aligned organizations (i.e., emergency management/emergency response). In support of its mission, the Standard Operating Procedures Sub-Committee: Develops recommended …
Free Webinar on Interoperability in an NG9-1-1 World
Posted: Aug 22 – 05:19 pm Planning is the key first step in implementing an NG9-1-1(?) solution and realizing the improvements that it will bring. Solution planning considerations must include the selection and deployment of a fully NENA compliant Emergency Services IP network (ESInet) and a NENA i3 compliant NG9-1-1 functional and interface architecture (a multimedia …
Continue reading “Free Webinar on Interoperability in an NG9-1-1 World”
NENA Bylaws – Updated June 2011
You may download a copy of NENA’s bylaws or scroll down to read them online. NATIONAL EMERGENCY NUMBER ASSOCIATION, INC. ARTICLE I. NAME The name of this 501(c)(3) non-stock corporation chartered in the State of Wisconsin is the National Emergency Number Association, Inc., also referred to as association or NENA. The principal office of the association shall …
Operations Standards
NENA’s 9-1-1 Center Operations Committee, comprised of several topic-specific committees, works year-long on the development of recommended 9-1-1 center model recommendations/standards and other operational information documents. Scroll down or click to see a listing of documents. While there are no required operating procedures for 9-1-1 on a national level, NENA model recommendations/standards give 9-1-1 centers …
William E. Stanton Award
Award Recipients 1999 William E. Stanton, ENP 2000 George Heinrichs 2001 Billy Ragsdale 2002 Barb Thornburg, ENP 2003 Bob Gojanovich, ENP 2004 Bernard Brabant 2005 Laverne Hogan 2006 Jeff Rogerson 2007 Tom Breen, ENP 2008 – Norm Forshee, ENP 2009 – Eric Parry, ENP 2010 – …
Cell Phones and 9-1-1
In most areas of North America, citizens have basic or enhanced 9-1-1 service from their landline, or wireline, phones in their homes or workplaces. Access to 9-1-1 from cell phones is very different from wired phones and also varies greatly around the country. Basic 9-1-1 means that when the three-digit number is dialed, the call …