Mar 3 – 09:49 pm John Ellison Document Information Full name: E9-1-1 Wireless Maintenance Call Routing & Testing Validation Document type: Standard Standard number: 57-002 Document description: This Standard is to provide a common format and rules for the submission of wireless maintenance cell data for call routing and ALI display review and approval …
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Mar 5 – 10:46 pm John Ellison Document Information Full name: Milepost Operational Information Document Document type: Informational Standard number: 56-502 Document description: The purpose of this Operational Information Document is to provide a recommendation regarding the development of a national database to include milepost information and other data for highways and railways within …
Jan 20 – 12:05 pm Chris Nussman Category: The PSAP Managers Toolkit Keeping a PSAP fully staffed can be a challenge for any agency. The desire to keep console seats filled paired with the need to fill them with qualified and reliable employees is one of the more difficult tasks 9-1-1 Centers can face. …
Feb 26 – 04:09 pm Chris Nussman Category: The Future is HERE! Instructor(s): Eric Parry, ENP Instructor(s): Christy Williams, ENP Instructor(s): Bob Currier, ENP Offered: 06.18.11 – NENA 2011 – Minneapolis, MN As we move towards the implementation of Next Generation 9-1-1(?), a new set of technological, operational, and public policy issues that 9-1-1 …
Mar 3 – 09:31 pm John Ellison Document Information Full name: Nondisclosure Agreement Document type: Standard Standard number: 57-001A Committee Information Committee Name(s): Operations – Next Generation Integration – NGI Committee type: Operational Attachment Size Non-DisclosureAgreement.doc 27.5 KB
NENAs Next Generation Partner Program has developed multiple reports on NG9-1-1(?) policy issues and recently completed several NG9-1-1 Transition Policy Briefs. These documents, contained in this report, raise important policy issues that must be addressed simultaneously with technology and standards development, and provide recommendations for policy maker consideration. To meet the objective of a fully …
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Feb 25 – 04:14 pm Chris Nussman Category: Expanding Your Horizons Instructor(s): Christy Williams, ENP An estimated 1.3 million children go missing every year, and in situations like these, every minute is a mile. When a missing child is reported, the 9-1-1 call taker becomes the first first responder the vital link between …
Feb 25 – 05:46 pm Chris Nussman Category: Preparing for the Worst Instructor(s): Craig Whittington, ENP Instructor(s): Jim Lake, ENP Instructor(s): Christy Williams, ENP Instructor(s): Donna Wright, ENP Offered: 05.18.11 – Virginia NENA Conference – Virginia Beach, VA Offered: 06.19.11 – NENA 2011 – Minneapolis, MN This course is a primer in disaster planning …
Mar 3 – 08:23 am John Ellison Document Information Full name: TTY Call Taker Proficiency and Quality Assurance Document type: Standard Standard number: 52-003 Document description: The purpose of this document is to provide recommendations toward the implementation of a comprehensive Quality Assurance Program which includes training of call takers, conducting random, unannounced test …
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Jul 7 – 03:05 pm Delaine Arnold Document Information Full name: NG9-1-1 System & PSAP Operational Features & Capabilities Document type: Requirements Standard number: 57-750 v1 Significant work is currently underway to enable the 9-1-1 system to transition from telephone-based voice only systems to a fully interoperable Internet Protocol (IP) based, multimedia Next Generation …
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