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Author Archives: nena-9-1-1
Video & IP Relay Service / PSAP Interaction
Mar 5 – 09:10 pm John Ellison Document Information Full name: Video Relay Service & IP Relay Service PSAP Interaction Operations Information Document Document type: Requirements Standard number: 52-502 Document description: This NENA Video Relay Service (VRS) and Internet Protocol Relay Service (IP Relay) PSAP Interaction OID is intended to provide guidelines for PSAPs …
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NG9-1-1 Project: NENA NG9-1-1 Product Certification
The Next Generation 9-1-1(?) System is based on a set of open standards. Vendors that implement any element of the NG9-1-1(?) system based on the standards have an expectation that their element(s) will interoperate appropriately with elements delivered by other vendors. Long term, this interoperability will not require a custom system integration effort. In the …
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Operations Committee Organization & Process
Mar 3 – 08:03 am John Ellison Document Information Full name: Operations Committee Organization, Document Development & Approval Process Document type: Informational Standard number: 51-001 Document description: The purpose of this document is to describe the Operations Committee, delineate its organization, and define the processes required for the Committee operations and document development. This …
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2006 NG Partner Program Summaries
In just over two years, the number of NENA NG Partner Program members has more than doubled. Collective guidance and input from these entities has proven invaluable across multiple initiatives and projects. Numerous action items and recommendations from organized NGPP meetings have been incorporated into a broad spectrum of NENA operational, policy and technical groups …
Achieving Excellence in 9-1-1 Center Management
Feb 25 – 03:31 pm Chris Nussman Category: The PSAP Managers Toolkit Instructor(s): Eric Parry, ENP Instructor(s): Jim Lake, ENP Instructor(s): Tonya Pearce, ENP Instructor(s): Nancy Banks, ENP Offered: **06.09/10.11 – Fayetteville, NC** NEW DATE Offered: 06.18/19.11 – NENA 2011 – Minneapolis, MD Offered: 09.24/25.11 – Tennesse NENA Conference – Kingsport, TN This one …
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Life Skills for Telecommunicators
Jan 20 – 12:11 pm Chris Nussman Category: Learning the Ropes Instructor(s): Tonya Pearce, ENP The transition into a career in emergency services can sometimes seem like youve entered an alternate universe. Suddenly the rules have changed. Instead of being encouraged to express yourself in new and creative ways and embracing your individuality, …
2009 NG Partner Program Summaries
NENA convened a meeting of the Next Generation Program Partners February 18, 2009, in Orlando, Florida, to discuss NG project activities. This meeting was the first meeting of NENAs 2009 NG Partner Program. Topics discussed were: NG 9-1-1 Industry Collaboration Events Activity Annual conference planning for NG9-1-1(?) demo Annual conference planning for NG Showcase NG9-1-1 Project …
Advanced 9-1-1 Database
Feb 26 – 04:02 pm Chris Nussman Category: The Future is HERE! Instructor(s): Delaine Arnold, ENP Offered: 06.18/19.11 – NENA 2011 – Minneapolis, MD Next Generation 9-1-1(?) is coming, and you (and your database) need to be prepared! But dont worry; this course will demonstrate how to proactively improve your existing databases, while simultaneously …
NORAD/FAA Notification: Airborne Events
Mar 3 – 09:20 am John Ellison Document Information Full name: NORAD/FAA Notification: Airborne Events Document type: Standard Standard number: 56-002 Document description: This document has been developed to serve as a model standard operating procedure for Public Safety answering Points (PSAPs) to notify the North American Aerospace Defense Command (NORAD) or the Federal …