Author Archives: nena-9-1-1

Nov 19 – 10:50 am — Sophie Vick Document Information Full name:  NENA Pipeline Emergency Operations Standard/Model Recommendation Document type:  Standard Standard number:  56-007 Document description:  This Standard is intended to aid Public Safety Answering Points (PSAP) in the development and implementation of emergency communications protocols pertaining to pipeline emergencies.  It addresses common situations involving …

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About NENA  The National Emergency Number Association (NENA) is the only organization dedicated solely to the study, advancement and implementation of 9-1-1 as America’s universal emergency number. NENA is a 501(c)(3) non-profit organization established in 1982 to integrate 9-1-1 “one nation, one number” into our community culture. Today NENA has approximately 7,000 members organized into …

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Mar 5 – 10:54 pm — John Ellison Document Information Full name:  Wide Area / Statewide Emergency Notification Systems Operational Information Document Document type:  Informational Standard number:  56-503 Document description:  This document is intended to be an informative guide and resource for the public and private sector in understanding the nuances and challenges of wide …

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Mar 3 – 09:39 pm — John Ellison Document Information Full name:  Wireless 9-1-1 Service Agreements Document type:  Informational Standard number:  57-502A Committee Information Committee Name(s):  Operations – Next Generation Integration – NGI Committee type:  Operational Attachment Size E9-1-1 Wireless Phase II Service Agreement 42.5 KB Phase I E9-1-1 Service Agreement 47.19 KB Operations Phase …

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Mar 3 – 08:16 am — John Ellison Document Information Full name:  Managers Guide to the ADA Title II: Direct Access Document type:  Standard Standard number:  52-002 Document description:  The Managers Guide to the ADA: Title II, Direct Access standard is a tool designed to assist managers in bringing PSAPs into compliance with the ADA. …

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Mar 5 – 10:40 pm — John Ellison Document Information Full name:  Procedures for Notification of ERDB and VPC Operators of ESN Changes by 9-1-1 Administrator Document type:  Informational Standard number:  57-503 Document description:  This document was developed as a recommendation for distribution of ESN changes and additions initiated by 9-1-1 Administrators to ERDB, VPC …

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Feb 22 – 01:03 pm — Chris Nussman Category:  The Future is HERE! Instructor(s):  Marc Berryman, ENP Offered:  06.19.11 – NENA 2011 – Minneapolis, MN Geographic Information Systems (GIS) is a critical component of Next Generation 9-1-1(?). Even if you are not planning to implement NG9-1-1(?) in the near future, it is important to realize …

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Feb 27 – 11:32 am — Chris Nussman Category:  Keeping Your PSAP Finely Tuned Instructor(s):  Donna Brown, ENP Instructor(s):  L.V. “Pokey” Harris Instructor(s):  Dorothy Spears-Dean With budgets strained to the breaking point, grants have become a critical source of funding for 9-1-1 centers. Awards for improving homeland security, building next generation capable infrastructure, and upgrading …

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Mar 3 – 09:25 pm — John Ellison Document Information Full name:  58-001 replaced by 57-750v1 NG9-1-1 System & PSAP Operational Features & Capabilities Document type:  Standard Standard number:  58-001 Document description:    58-001 – replaced by 57-750v1 NG9-1-1 System & PSAP Operational Features & Capabilities Committee Information Committee Name(s):  Operations – VoIP Committee type:  …

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Anyone who works in a 9-1-1 center knows that each day brings new challenges. From handling types of calls that require a specific knowledge base, to dealing with coworkers, to building skill sets and working towards career advancement, all team members in the PSAP have a lot on their plates. The Expanding Your Horizons course …

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