Re: 9-1-1 used for other than emergent calls?

[general/_private/general_ahdr.htm] Re: 9-1-1 used for other than emergent calls? From: Roxanna McGinnisDate: 02 Jun 1997Time: 20:14:12Remote Name: 208.4.224.58 Comments Bob, I just noticed you hadn’t heard from any dispatch centersthat actually do promote non-emergent use of 9-1-1. I work at theMissoula, MT 9-1-1 center, where 9-1-1 is the only number to callwhen someone wants to …

Re: Public/Press Access to Non 9-1-1 Calls

[general/_private/general_ahdr.htm] Re: Public/Press Access to Non 9-1-1 Calls From: [email protected]Date: 02 Jun 1997Time: 09:31:10Remote Name: 204.77.197.1 Comments We are working on a research project and were wondering if youhad received a response to your question posted April 24,regarding confidentiality of 911 calls and records. We appreciateyour help. [general/_private/general_aftr.htm]

Re: 311

[general/_private/general_ahdr.htm] Re: 311 From: Nate McClureDate: 28 May 1997Time: 19:55:14Remote Name: 153.36.102.113 Comments Baltimore, MD which has the only operational 311 systemimplemented it as a part of a multi-faceted system upgrade. Thenumber of 9-1-1 operators was increased. The number of officersassigned to answer 311 or telephone reporting was increased byover 50%, and an extensive public …

Re: Joint Communications/Consolidated Dispatch

[general/_private/general_ahdr.htm] Re: Joint Communications/Consolidated Dispatch From: Jim Wright, P.E.Date: 28 May 1997Time: 10:32:32Remote Name: 207.116.137.9 Comments I’m a project engineer for URS Greiner, Inc. We areconsultants that plan, budget and design communication andconsolidated dispatch centers. I would be happy to answer any specific questions about theprocess of consolidating dispatch centers. Please feel free to contact …

Residence Locations

[general/_private/general_ahdr.htm] Residence Locations From: G. Scott Mills, Sandia National Labs., NMDate: 27 May 1997Time: 14:39:43Remote Name: 134.253.26.7 Comments I am working on a project that requires more pre- ciselocation of population along highways than the US Census dataprovide in rural areas. I have found a county in New Mexico and agroup of coun- ties in …

Re: Dispatcher Schedules (12hr,10hr,8hr,24hr) andStatistics

[general/_private/general_ahdr.htm] Re: Dispatcher Schedules (12hr,10hr,8hr,24hr) and Statistics From: [email protected]Date: 22 May 1997Time: 23:03:34Remote Name: 207.146.68.232 Comments I’m looking for new schedules as well. Currently, we work 12hour shifts, will send you a copy if you like. Be warned 12 hoursis a very long time to work even though the employees like thetime off it is …

311

[general/_private/general_ahdr.htm] 311 From: [email protected]Date: 22 May 1997Time: 22:52:05Remote Name: 207.146.68.232 Comments Seeking comments regarding the use of 311 to supplement 911.311 is not the complete answer to 911 problems, but could createa new way of receiving calls if done properly. Your thoughts. C. B. Callahan, Commmunications Manager Albany, GA [general/_private/general_aftr.htm]

Joint Communications/Consolidated Dispatch

[general/_private/general_ahdr.htm] Joint Communications/Consolidated Dispatch From: Merle G. Ladd, 9-1-1 Systems Manager,[email protected]Date: 22 May 1997Time: 14:21:48Remote Name: 198.183.198.3 Comments Leon County Florida has seven PSAP’s located in differentlocations around the County. We are investigating consolidatingthese centers into one location. If anyone has any informationregarding this consolidation process, we would appreciate thehelp. We are looking for design …

Dispatcher stress/ Support/ Interdepartmental Issues

[general/_private/general_ahdr.htm] Dispatcher stress/ Support/ Interdepartmental Issues From: K. Bergener, MediatorDate: 17 May 1997Time: 21:01:43Remote Name: 206.173.107.35 Comments I am working with a safety department, principally to improvethe morale of its dispatchers. It appears that a number of thingsare contributing to their generally low morale. Among them arepoor communications between fire, police, and dispatch onexpectations, insufficient …