Re: Recordings answering 911 lines

[general/_private/general_ahdr.htm] Re: Recordings answering 911 lines From: Linda Hoxie, Communications Supervisor, IdahoDate: 05 Oct 1997Time: 20:42:39Remote Name: pm1-27.ontario.cmc.net Comments We do not have a recording answering our 911 lines. I guess itmight be necessary for some very large d departments, however Ithink it is crucial to have a real person answer that phone…thefirst words or …

Standard verbiage for alarm companies

[general/_private/general_ahdr.htm] Standard verbiage for alarm companies From: Chuck WhiteDate: 30 Sep 1997Time: 21:44:02Remote Name: pm2-03.wmbg.widomaker.com Comments I am a Firefighter / Paramedic with the Williamsburg, VirginiaFire Department. I also work part time for a fire and burglaralarm company. Our central station operators have posed aquestion that I hope someone here can answer. Is there a …

Re: Cellular/PCS Customer Service Center

[general/_private/general_ahdr.htm] Re: Cellular/PCS Customer Service Center From: John EllisonDate: 24 Sep 1997Time: 12:14:06Remote Name: host-207-53-24-85.bhm.bellsouth.net Comments I would be inclined to try and stop the calls from coming into our center. This seems to be their problem that is gettingdumped in your lap…. Why should you be expected to handle thesecalls? [general/_private/general_aftr.htm]

Re: Joint Communications/Consolidated Dispatch

[general/_private/general_ahdr.htm] Re: Joint Communications/Consolidated Dispatch From: Don McKinnon, ENP Telecommunications DirectorJones Co, MississippiDate: 18 Sep 1997Time: 11:31:48Remote Name: ptp1-29.c-gate.net Comments The JCECD has intentions of forming a Joint CommunicationsCenter. Useful information is hard to come by. We to needimplementations plans, cost proposals and any other road maps tosuccess we can get our hands on. We …

Re: Randon drug testing policies for telecommunicators

[general/_private/general_ahdr.htm] Re: Randon drug testing policies for telecommunicators From: Jim McDonnellDate: 15 Sep 1997Time: 13:57:16Remote Name: firewall.co.chesterfield.va.us Comments My county put a testing procedure in place about 18 monthsago. It is for all public safety personnel and anyone else whodrives a county vehicle or is in a sensative position. If youwould like a copy, please …

Re: Consultants

[general/_private/general_ahdr.htm] Re: Consultants From: Willis CarterDate: 17 Jul 1997Time: 10:47:18Remote Name: 206.28.109.40 Comments I would suggest that you contact OMNICOM, INC, 930 ThomasvilleRd, Suite 200, Tallahassee, FL., 32303 and the person to speakwith on staffing issues is Dr. Joe Nasser. We have contractedwith this firm on many occasions over the past 10-years forseveral projects and …

Cellular/PCS Customer Service Center

[general/_private/general_ahdr.htm] Cellular/PCS Customer Service Center From: Jay Somerville – Dublin OH CommunicationsDate: 10 Sep 1997Time: 14:22:39Remote Name: 205.139.163.3 Comments Looking for information from other Communications Centers thathave a cellular/pcs provider that operates a customer servicetelephone center in their jurisdiction that transfers callersfrom their customer service lines to 911. A cellular provider inour area answers all …

Cellular/PCS Customer Service Center

[general/_private/general_ahdr.htm] Cellular/PCS Customer Service Center From: Jay Somerville – Dublin OH CommunicationsDate: 10 Sep 1997Time: 14:22:06Remote Name: 205.139.163.3 Comments Looking for information from other Communications Centers thathave a cellular/pcs provider that operates a customer servicetelephone center in their jurisdiction that transfers callersfrom their customer service lines to 911. A cellular provider inour area answers all …

Transmission standards

[general/_private/general_ahdr.htm] Transmission standards From: Brooks FiberDate: 05 Sep 1997Time: 18:04:31Remote Name: 206.67.160.40 Comments There needs be a standard for recieving error reports.Currently everbody is doing it differently and some are not doingit at all. Faxes are unaccpectable because they can not easly beloaded into a database. We also need a way to track a file …