Author Archives: nena-9-1-1

[general/_private/general_ahdr.htm] Re: Finding and Keeping Good Dispatchers From: Dick Solie of Profile Evaluations, Inc. NewBrighton, MinnesotaDate: 27 Nov 1997Time: 19:08:06Remote Name: 1cust108.max1.minneapolis.mn.ms.uu.net Comments You may want to check out our web site at www.pei-911.com Ouremployee selection program the Employee Evaluation Program (EEP)for Communications is now being used by over 500 agencies Dick Solie Profile Evaluations, …

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[general/_private/general_ahdr.htm] Re: Dispatcher Schedules (12hr,10hr,8hr,24hr) and Statistics From: Paul Lane 911 Dispatcher St. John’s, Nfld. CanadaDate: 26 Nov 1997Time: 22:28:54Remote Name: stj148.nf.sympatico.ca Comments I have worked 12 hour shifts for the last 9 years in threedifferent variations as follows: 1) 4 days on (2 days and 2nights) and 4 days off 2) A four week …

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[general/_private/general_ahdr.htm] Re: 9-1-1 used for other than emergent calls? From: Paul Lane 911 Dispatcher St. John’s, Nfld. CanadaDate: 26 Nov 1997Time: 22:42:49Remote Name: stj148.nf.sympatico.ca Comments Our agency and to the best of my knowledge no agencies in myarea promote the use of 911 for non emergency calls.Unfortunately, that doesn’t stop many citizens from using 911 …

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[general/_private/general_ahdr.htm] Randon drug testing policies for telecommunicators From: Ted Rufledt, Jr.Date: 11 Sep 1997Time: 20:04:03Remote Name: ww-tm03.proxy.aol.com Comments I am looking for any PSAP with a random drug and alcoholtesting program in place for public safety dispatchers. I do not need info on pre-employment testing, reasonablesuspicion testing or post accident tetsing, only random. If you …

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[general/_private/general_ahdr.htm] Re: Dispatcher stress/ Support/ Interdepartmental Issues From: Paul Lane 911 Dispatcher St. John’s, Nfld. CanadaDate: 26 Nov 1997Time: 22:14:02Remote Name: stj148.nf.sympatico.ca Comments In relation to Dottie’s request for info on dispatcher stress,I noticed that NENA has a video available entitled,” Stessand the Dispatcher…A Deadly Combination”. [general/_private/general_aftr.htm]

[general/_private/general_ahdr.htm] Re: Finding and Keeping Good Dispatchers From: Paul Lane 911 Dispatcher St. John’s, Nfld. CanadaDate: 26 Nov 1997Time: 21:55:49Remote Name: stj148.nf.sympatico.ca Comments I don’t know what your wages are like but it has been myobservation that in many 911 centers the wages don’t match thejob. Quite often there is a perception out there that …

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[general/_private/general_ahdr.htm] Re: Scheduling Problem! From: Paul Lane 911 Dispatcher St John’s, Nfld CanadaDate: 26 Nov 1997Time: 21:13:27Remote Name: stj148.nf.sympatico.ca Comments I feel that the answer to your dilema would be to implement a12 hour shift schedule. I have worked 12 hour shifts for the past9 years and find them great. Not only do they allow …

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[general/_private/general_ahdr.htm] Re: Scheduling Problem! From: Paul Lane 911 Dispatcher St John’s, Nfld CanadaDate: 26 Nov 1997Time: 21:13:00Remote Name: stj148.nf.sympatico.ca Comments I feel that the answer to your dilema would be to implement a12 hour shift schedule. I have worked 12 hour shifts for the past9 years and find them great. Not only do they allow …

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[general/_private/general_ahdr.htm] Re: Recordings answering 911 lines From: Paul Lane, 911 Dispatcher St. Johns, NewfoundlandCanadaAncfld. CanadaOhjoDate: 26 Nov 1997Time: 20:20:33Remote Name: stj148.nf.sympatico.ca Comments We do not have a recording answering our 911 lines and I hopeI never see the day when this is the case. As Linda Hoxie stated,the first few seconds of a call are …

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[general/_private/general_ahdr.htm] Communications for Responders From: Sandy Salway-BeersDate: 12 Nov 1997Time: 13:19:13Remote Name: srv-8-34.roc.ny.frontiernet.net Comments I am looking for any material related to develop- ment ofcommunications classes for responders – we have developed a classand it has been well received, but could use some livening up(some of this material can be so dry!) Any thoughts, commentsfrom …

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