The 2001 NENA Best Practices Conference
(BPC--formerly PS Comm) will be November 11-14, 2001, at the Marriott
Pavilion Downtown in St. Louis, MO. Additional information and the
complete brochure will be available in late June 2001.
No matter what role you play in the operation of
9-1-1, the primary objective is always the same: to make the 9-1-1
connection—the link through which information and communications flow.
With the increasing pace of change increasing and limited resources,
9-1-1 professionals spend the majority of time working on the day-to-day
tasks associated with 9-1-1. It is always difficult to find the time to
step back and learn or to work on improving your 9-1-1 center
operations.
That’s why NENA has created the 9-1-1 Best Practices
Conference, the
first-ever "Best Practices" in 9-1-1 Center Operations
conference. Designed for the busy 9-1-1 center manager, supervisor or
decision-maker, this operations conference offers a unique opportunity not only to
learn from your industry peers, but also to help shape national policy
and standards for 9-1-1 operations.
The 9-1-1 BPC is a combination of presentations
and collaborative workshops to help NENA identify the best practices in
the operation of 9-1-1 centers. You can help shape the future of 9-1-1
by sharing with others your experiences and best practices. Modeled
after NENA’s highly successful Technical Development Conference (TDC),
participants help drill
out key 9-1-1 operations issues, with an eye towards the development of
NENA "Best Practices" and/or operations standards for 9-1-1.
NENA recognizes that best practices and standards cannot be fully
developed from start to finish in a three-day conference, but what can
be accomplished is to identify current best practices, characterize and
prioritize areas in need of further development, and then begin to draft
NENA 9-1-1 Operations Standards and recommendations.
