Brian Bark, ENP
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Brian Bark is a vice president for L. Robert Kimball and Associates’ Telecommunications and Technology Division where he is responsible for management of public safety/telecommunications projects, project reviews and quality assurance. Brian has more than 30 years of experience in the public safety/telecommunications field including extensive experience in public safety management, master street address guide, rural addressing programs and every aspect of plan, design, and implementation of large city and countywide enhanced 9-1-1 systems. In addition, Brian is a certified Emergency Number Professional (ENP), Certified Emergency Management Coordinator, member of the NENA Education Advisory Board and chair of the Pennsylvania Chapter 9-1-1 Legislative Committee.
Marc Berryman, ENP
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Marc Berryman has over 12 years experience in GIS, working with both public and private organizations. Marc has worked as a GIS consultant for several Fortune 500 companies, and is the GIS Manager for the Greater Harris County (GHC) 9-1-1 Emergency Network. He has been involved in management and coordination of projects ranging from regional mapping and data sharing, to wireless Phase II implementation, to maintaining the GIS data for GHC 9-1-1 and the Houston Emergency Centers CAD systems. Marc is also the sub-committee chair for Location/GIS/Mapping, which is part of the NENA Wireless Implementation and Operations Committee.
Marcia Broman, ENP
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Marcia Broman has worked in the 9-1-1 and public safety telecommunications industry for 20 years. Marcia has worked both as director of 9-1-1 services for a multi-county government agency, as well as in the telecommunications provider arena, giving her a unique perspective on 9-1-1 services. Marcia has been NENA’s lead instructor for the E9-1-1 Data Base Course since its creation. She holds a Bachelor’s degree in mathematics/computer science and a Master’s degree in business administration. She is a certified Emergency Number Professional (ENP).
Dorothy Spears-Dean
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Norm Forshee, ENP – NENA Past President
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Introduction to Wireless for PSAPs |
Mr. Forshee is the executive director of the St. Clair County, Illinois Emergency Telephone System Board (ETSB). Responsible to a seven-member board, he manages the Enhanced 9-1-1 system, including 9 PSAPs, 93 public-safety agencies, and 140 Telecommunicators who serve a population of more than 269,000. Mr. Forshee also manages the 9-1-1 administrative office service supporting the 9-1-1 system, including an annual budget exceeding $3 million, 9-1-1 data base/addressing, 9-1-1 equipment and network services, and 9-1-1 training, and procedural services. Mr. Forshee began his public safety career in 1963, as a police officer, and has been involved in the implementation and operation of 9-1-1 systems in three states.
Mr. Forshee has been given the responsibilities of; implementing a new state of the art, 700/821 MHz NPSPAC fully interoperable Public Safety and Public service two-way radio to serve all County departments (Highway, Sheriff, etc.), the construction of a new PSAP facility and the implementation of a countywide paging system.
Mr. Forshee has written numerous articles that have been published in national organization magazines such as NENA News. He has appeared and testified before the FCC on public safety issues.
John Kelly
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John H. Kelly is a shareholder in the law firm of Ottosen Trevarthen Britz Kelly & Cooper, Ltd. John focuses his practice on employment issues and regularly advises police chiefs, fire chiefs and 9-1-1 center directors on the intricacies of personnel law. Mr. Kelly represents 9-1-1 centers throughout Illinois, serves as defense counsel for a major insurer of 9-1-1 agencies and is the attorney for the Illinois Chapter of NENA. John has represented and advised 9-1-1 centers in all aspects of their existence, including state regulations, corporate organizations, personnel policies and practices and liability issues. In addition, he has taught 9-1-1 law in Illinois and Texas, served as a suburban police officer for 10 years and is a member of the NENA Education Advisory Board. John is a graduate of the John Marshall Law School and Northwestern University.
Jim Lake
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Jim brings 25 years of Public Safety experience to his current position of Senior Trainer for the Massachusetts State 911 Agency. His experience as a Police Officer and Call Firefighter/EMT combined with 13 years of PSAP Telecommunications and Management allow him to present telecommunications from both sides of the microphone.
Debi McGrath
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Debi has been in the 9-1-1 industry for the past 9 years. She and a partner expanded their existing call answering, paging and two way radio business and became the first private Public Safety Answering Point (PSAP) outside of Bell Canada in the Province of Ontario. Today, this PSAP serves approximately half a million people in both rural and urban settings. Debi is also the President and owner of an alarm monitoring business located in Belleville. Her responsibilities have been training, supervision, managerial roles as well as setting up and performing the public education program for one of Ontario’s largest counties. Debi co-wrote the “In the Trenches” public education course for Nena. She is an active member of the Education Advisory Board for NENA and the Ontario NENA chapter. Debi has presented at the NENA National and Ontario conferences. She has also written articles that have appeared in national magazines like NENA News.
Eric Parry, ENP
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Eric Parry is a NENA certified Emergency Number Professional (ENP) and a member of the NENA Education Advisory Board. He has consulted in Canada, the United States and Argentina, and is the author of the Managing the 9-1-1 Center text book published by NENA. He chaired the advisory committee to Canada’s first college-level public safety communications program. Eric is a Certified Electronics Technologist, and a retired Royal Canadian Mountain Police (RCMP) Sergeant. He resides with his wife Joanne and daughter Kelsey in Edmonton, Canada.
Chris Peabody
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Advanced VoIP |
Chris Peabody has been in the network communications industry for over twenty years, all of it in the Washington, DC area. He spent the first part of his career with Bell Atlantic (now Verizon) in a series of outside plant positions, placing some of the first fiber optic cables in Washington in the mid 1980’s. He then moved into a series of engineering and sales positions within Bell Atlantic with his primary focus being large enterprise customers and Universities in Washington, DC. In 1998, he became the Associate Director of Network and Computing Services at Georgetown University in Washington, DC. In 2001 he became the Director of Network and Computing Services. While at Georgetown, he had responsibility for all voice, video and data network services as well as the Computing Operations Center. In 2004, Chris became the Director of Enterprise Network Communication Systems for L. Robert Kimball and Associates, an engineering and consulting company. Chris leads the network technology division and is the head of Washington, DC area operations.
Barb Thornburg, ENP
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Barbara Thornburg has 18 years of experience in the 9-1-1 industry. She is a charter member of the9-1-1 NENA Data Technical Committee and has been chair of the Committee since 1992. Previously, Barb worked as a 9-1-1 ALI database manager, 9-1-1 quality assurance manager and 9-1-1 product manager with US West Communications; as a 9-1-1 senior network services manager and 9-1-1 senior program manager with WinStar Telecommunications; and with GeoComm, a 9-1-1 consulting firm. Barb has served as Data Track Leader for the NENA Technical Development Conference since its inception in 1995, and has served as a moderator for the NENA Critical Issue Forum series for data related forums. Barb is currently a 9-1-1 consultant specializing in 9-1-1 ALI data issues.
Bob White, ENP
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Bob White is a Senior Programmer Analyst for the State of Maine, Office of Geographic Information Services where he is responsible for management of public safety/emergency management projects, project reviews and quality assurance. Bob has more than 13 years of experience in both public and private sectors specializing in technology for public safety/emergency management field including extensive experience in database development, master street address guide, rural addressing programs, mapped assisted dispatch applications, and every aspect of plan, design, and implementation of local, county and statewide enhanced 9-1-1 systems. In addition, Bob is a certified Emergency Number Professional (ENP), co-chair of the NENA Data Committee’s GIS Study Group
Craig Whittington, ENP
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Craig Whittington serves as the 9-1-1 Coordinator for Guilford Metro 9-1-1 Communications located in Greensboro, North Carolina. He is a 25-plus-year veteran of emergency services and has worked in nearly every area of the local government side of public safety (including being certified as a Paramedic, a Firefighter, Sheriff’s Deputy and Police Officer). A member of NENA since 1991, he is active in the North Carolina NENA Chapter and serves as a Regional Representative on the North Carolina NENA Board of Directors. Craig has authored articles on 9-1-1 and emergency communications and has presented numerous times at various state, national and United Kingdom emergency communications conferences. He is a founding member of the North Carolina NENA Telecommunicator Emergency Response Taskforce (T.E.R.T.) and currently serves on the TERT Steering Committee. Craig has been a member of the national NENA Educational Advisory Board (EAB) since 2001.
Nathan Wilcox
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Introduction to VoIP for PSAPs |
Nathan Wilcox is the Systems Administrator for the Vermont Enhanced 9-1-1 program. This program oversees a multi-Public Safety Answering Point (PSAP) system that has been recognized as among the best statewide 9-1-1 systems in the Nation. The technologies used in Vermont for 9-1-1 are among the most advanced in the world. Nathan is also the inaugural Chair of the VoIP/Packet Technical Committee at the National Emergency Number Association and has contributed to several documents regarding the use of VoIP for 9-1-1 and Advanced 9-1-1 technologies. He also chaired the effort to create the first set of standards and agreements that enable federally mandated 9-1-1 services to be provided by residential VoIP service providers.
Christy Williams, ENP
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Christy Williams currently serves as the 9-1-1 program manager for the North Central Texas Council of Governments (NCTCOG), the administrative agency for 9-1-1 in fourteen counties. NCTCOG serves 42 PSAPs in an area surrounding Dallas/Ft. Worth. Previously, Christy has held the positions of operation/communications specialist and public education/training coordinator with NCTCOG and public education intern and coordinator at Tarrant County 9-1-1 District. She has developed multiple programs and campaigns; written articles, courses and training material; and presented at numerous conferences. Christy was the founding president of the 9-1-1 Public Educators of Texas, has held positions on the Texas Chapter of NENA Board and is a member of the NENA Education Advisory Board.