Public Service Announcements - National Emergency Number Association

* PLEASE NOTE – Allow 2weeks for delivery of all videos *

	Don Johnson PSA Video (30 sec) $5.00 VHS $55.00 Betacam Qty: Type:
	Dave Thomas PSA Video (30 and 15 sec) Available in VHS or BETA $5.00 VHS $55.00 Betacam Qty: Type:

The Art Of Public Safety Dispatching

	VB-01 Dispatcher Skill Building (90 min.) Introduction of critical roles and responsibilities Specific techniques for improving performance How to become a true dispatching professional How to further develop a sense of pride and self-esteem $200.00 Qty:
	VB-02 Telephone Techniques For Dispatchers (90 min.) Effective interpersonal communication techniques Active versus selective listening habits Specific calming techniques Information gathering and call processing procedures $200.00 Qty:
	VB-03 Radio Dispatching Guidelines (60 min.) Proper radio message formats Effective transmission guidelines Minor radio problem troubleshooting techniques $125.00 Qty:
	VB-04 How To Train Public Safety Dispatchers (270 min.) Establishing training goals Development of training programs The role of the trainer and desired traits How to evaluate training programs $450.00 Qty:
	VB-05 Hazardous Materials Awareness For Dispatchers (90 min.) Hazardous materials identification Use of the DOT Emergency Response Guidebook Response generation protocols A framework for developing standard operating procedures $200.00 Qty:
	VB-06 Stress And The Dispatcher A Deadly Combination (210 min.) Stress defined The “Stress Response” Sources of dispatcher stress “Burnout” overview Stress management techniques $350.00 Qty:
	Discount Package #1 VB-01, VB-02, VB-03 $500.00 Qty:
	Discount Package #2 VB-01, VB-02, VB-03, VB-04, V-05, VB-06 $1,500.00 Qty:

Training Videos

	VP-01 Enhanced 9-1-1 (30 min.) The Beginner’s Guide to 9-1-1 Learn E9-1-1 terminology. Plain talk about new procedures and public marketing musts for 9-1-1 systems. A must have training tool! Video only ($89.00) or Video and Workbook ($104.00) Qty: Type:
	VP-02 Emergency Radio (30 min.) Lifeline to Responders This video training will send an upbeat message. Safety procedures and plain talk! A valued training tool for radio, nothing like it! Video only ($89.00) or Video and Workbook ($104.00) Qty: Type:
	VP-03 Dangerous Opportunity (30 min.) Crisis Intervention & the Suicidal Caller Absorbing, fast paced information on crisis and the suicidal caller. Written for Emergency Call Takers, about taking crisis calls. Video only ($89.00) or Video and Workbook ($104.00) Qty: Type:
	VP-04 Call Receiver (20 min.) The Heart of Emergency Communications Actual interviews with telecommunicators about their experiences on the phones. A positive message of professionalism. An outstanding visual aid to Call Taking instruction! Great reviews. Video only ($89.00) or Video and Workbook ($104.00) Qty: Type:
	VP-05 Discount Package #1 VP-01, VP-02, VP-03, VP-04 $349.00 Qty:
	VP-06 Discount Package #2 VP-01, VP-02, VP-03, VP-04 With Workbooks $409.00 Qty:

Training Simulator

911 Starz
Calltaking / Dispatch Simulator
Give your trainees the experience they need to make immediate, critical decisions. This complete electronic table-top radio and multi-task calltaking simulator has the ability to record and add audio sound effects and actual 9-1-1 tapes. Unique ALI, tones and three simulation books are included. This simulator can be used for hiring, training, and/or public education. Now in use by colleges, agencies, and private businesses.

Includes:
– 9-1-1 library of calls, now on CD!
– 24 cassette sound effects and 9-1-1 hang ups
– Trainer’s ears for monitoring
– 100 anytown ANI/ALI and custom build accessory shelf
– Complete record/play system for audio input

Your satisfaction is guaranteed. Each unit comes with a one year warranty.

$4495.00