NENA News archive articles will generally be posted no sooner than six months following their original publication. (All recent articles are Adobe PDF files; Instructions) Articles with a Wireless 9-1-1 focus are marked with a W!
August/September 2003
Coming Soon!
June/July 2003
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The NENA SWAT Initiative–What Is It Really? by Jim Goerke
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Facilitating the Implementation of Emergency Wireless Communications by Bob Cobb
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When the Big One Hits…There’s No Substitute for Being Prepared by Herb Torrens and Cory Friend
Feburary/March 2003
Coming Soon!
Winter 2002/2003
Coming Soon!
Autumn 2002
Coming Soon!
Summer 2002
Coming Soon!
Spring 2002
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9-1-1’s Technical Future: The Future Path Plan by NENA Technical Committee Chairs
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W! 9-1-1 in a Mobile World: NENA-DOT Project to Speed Wireless Implementation by Jim Goerke
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A Paper of Concept: Advancing the Delivery of 9-1-1 Services Nationwide Using a Concept of Ubiquity and Existing Network Features by Tony Busam
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W! Bridging the Safety Divide: The Rural AP and Rural Wireless Carrier by Mark Musick
Winter 2001
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Contingency Planning in the Changing Face of Disaster by Bill Munn, ENP
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The Calm During the Storm: The story of NYC’s E9-1-1 Operation during and after the World Trade Center disaster by Ari N. Wax
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Going for Gold—Emergency Communications Planning for the Salt Lake City 2002 Olympics by Jerry Evans
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Special Event Security and the 9-1-1 Dispatch Center—Recommendations for 9-1-1 Managers by Rich Abrams
Autumn 2001
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W! Map Options: What Most PSAPs Need to Locate Wireless Calls by Brant Howard
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Geographic Systems Benefit Dutchess County—Quality E9-1-1 Addressing and maps are just the beginning by Bob White
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Creativity in Keeping Centerline Data Current by Nicki Bistrais
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W! Applying GIS Mapping—What it can Do for Wireless 9-1-1 by Jerry Merlick
Summer 2001
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W! Accelerating Wireless E9-1-1 Deployment: Collaborating to Develop New Strategies by Ron Whinery
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W! Wireless 9-1-1 Geolocation: A new way to save lives NOW by Jim Kauffman
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W! Is Wireless Location a Dream? Trial Illustrates FCC Location Requirements are Reachable by Rick Jones, ENP
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W! Are we there yet? Directions to follow on the Road to Phase II by Mark Drennan and Terri Thornberry
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W! Garbage In, Garbage Out–Maintaining the Integrity of E9-1-1 Data Creating a Foundation for Wireless E9-1-1 by Sam Wallace
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W! Make Room for Mapping: Preparation for wireless goes beyond equipment by Susan MacFarlane
Spring 2001
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W! The Need for Wireless E9-1-1 — The Human Side by Craig Whittington
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Mapping the Right Direction — What GIS advancements mean to public safety by Bill Weaver
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How do Countrywide Emergency Response Centers Work? A visit to Costa Rica’s 9-1-1 Emergency Center by German Giiendall Umana
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Crawling Under Their Skin: The Value of Emotional Common Sense by Sue Pivetta
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W! Design Issues for Wireless 9-1-1 Systems: Wireless 9-1-1 Trunk Sizing Recommendations by Russ Russell, ENP
Winter 2000
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XML & TCP/IP — That’s Internet! What does it mean to my PSAP? by Larry Ciesla and Eileen Boroski
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Assume Your Way to Great Leadership by Sue Pivetta
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Initiative Underway to Standardize MLTS E9-1-1 Regulations by Robert Chrostowski
Autumn 2000
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The Need for Speed by Pierre Plangger
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NENA’s Generic Standards for E9-1-1 PSAP Equipment: A Valuable Resource for Telcos, PSAPs and PSAP Equipment Manufacturers by Billy Ragsdale and Randy Richmond
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The Intelligent Link: Evolving Technology that Works Together by Cuneyt Ornek
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Joining Forces to Beat Recruiting Challenges by Greg Ballentine
Summer 2000
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The Ever-growing 9-1-1 Hiring Crisis by Sue Pivetta
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W! The Wireless 9-1-1 Network: What is it? What does it look like? Why should I care? by S. Verdette Hall
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Baltimore: Preparing for Emergency and Non-emergency Calls by Jeff Wittek
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W! Enhanced Wireless 9-1-1 Milestone Accomplished on Canada’s East Coast by Mike Myette
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What’s Your I.D.? NENA Company Identifiers are an Asset to PSAPs by NENA Staff
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Less is More in Caldwell County, NC: A Story of Integration by Carla Bates and Richard Jenkins
Spring 2000
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The Emerging Issues Involving HMOs and Managed Care: The Story Behind NENA’s Critical Issues Forum and the Collaboration on Health Care by W. Mark Adams
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Looking for Allies in All the Right Places–Expanding Partnerships with Public Safety, Transportation & EMS by David Aylward
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Technology Corner: NENA and the National Mayday Readiness Initiative by S. Robert Miller
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Emergency Number Professional (ENP) Certification–Is It For You? by Eric Parry
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W! Illinois Wireless 9-1-1 Legislation by David C. Whipple
Winter 1999
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Communications Center Staffing: Calculating if Enough is Enough by Bill Weaver
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Technology Corner: The NENA Standards Process by S. Robert Miller
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Charting the Future of 9-1-1: Introducing NENA’s National 9-1-1 Report Card to the Nation by W. Mark Adams
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NENA & NHTSA: A Partnership for One Nation–One Number by Jeff Michael
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Las Vegas Metro PD Covers their Bets for Y2K by Dave Wilson
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Santa Visits O’Hare International Airport by Geoffrey Downey
September 1999
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W! Network-based Wireless Location System Demonstrated in Phase II Trial by Joan Wathen
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W! Handset-based Location Technologies: A Viable Choice for Rapid Phase II Implementation by Andrew J. Rimkus
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Competitive Pay Telephone Service Causes Problems in Canada by Judy Broomfield and Ronald Bonneau
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W! The Best Kept Secret in Public Safety: What Every PSAP Should Know About the Benefits of Phase I Wireless E9-1-1 by Lori Buerger
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Same Service, Same Goals–Different Number: Antwerp, Belgium Reaps the Rewards of 1-0-1 Emergency Response Equipment by Paul T’Kindt
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Technology Corner: Voice Over Data… The Next Challenge for 9-1-1 by Bob Miller
June 1999
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W! Breaking Through the Wireless Location Barriers by John K. Fuller
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PSAP Clutter Awareness by Sergeant Randall Larsen
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Is Integration Cost Effective by Jeff Wittek
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Integrating Geography and Technology by Craig Dollar
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Almost Anything is Remotely Possible: Network management tools bring the information highway to the PSAP by David Wilson
March 1999
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W! Phase I Implementation in Rhode Island by Ernest E. RIcci
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To Provide or Not to Provide Customer TLC by Sheriff John W. Kohl
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Eye on Washington: The 1996 Agreement by Jim Hobson
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Technology Corner: Let’s Talk About Integration by Jacqueline Hike
December 1998
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Is Your 9-1-1 System Protected? by Dr. Bill Munn, ENP
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W! Wireless Location Services by Mark H. Flolid
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Improving Spatial Accuracy of Base Maps for Wireless E9-1-1 Application by Keith W. Cunningham and Beth Ozanich
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Technology Corner: Will Your System Take You Into the New Millennium? by Jacqueline Hike
September 1998
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Best Practices in 9-1-1 Dispatching by Jody A. Hauer
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Bang, Bang–You’re Dead: A Case for Using Simulation in 9-1-1 Training by Sue Pivetta
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W! Wireless E9-1-1 Costs: Limited or Limiting by Ernest E. Ricci, ENP
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Technology Corner: Put the Web to Work for You in the PSAP by Jacqueline Hike
June 1998
March 1998
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W! The Great Debate … who should pay for wireless enhanced 9-1-1?
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Ohio Becomes the 24th State to Establish Telecommunicator Training Standards
December 1997
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Does Your Agency Provide Equal Access? by Toni D. Dunne
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W! Ten States Pass Legislation to Pay for Wireless Enhanced 9-1-1
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King County, Washington – Regional 3-1-1 Feasibility Study by Marilys Davis
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In My Opinion: Why Three-One-One? by Bob Oenning
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W! The Wireless Cost Recovery Challenge by Jim Nixon
September 1997
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US Attorney General Janet Reno Urges ADA Compliance in 9-1-1
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NENA’s Public Service Announcement Debuts at Annual Conference
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Public Awareness and Enhanced 9-1-1 by Phillip A. Bruley
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NENA’s Technical Committee Organization and Purpose by Billy Ragsdale
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Chicago’s Emergency Communications Center Meets the Challenge by Glen A. Funk
June 1997
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Liability for 9-1-1 Data Base by John H. Kelly and Ronald Bonneau
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Drafting an Effective Request for Proposal by Phillip A. Bruley
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Consolidation Management by Frederick G. Griffin and Danielle Johnson
March 1997
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W! Wireless E9-1-1 in the Garden State by S. Robert Miller
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W! The Texas Trial–From Barbed Wire to No Wire by John R. Melcher
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The Race to Promote 9-1-1 by Ron Harris
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Protecting 9-1-1 Data Base Confidentiality by Colonel Ernest E. Ricci