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The Power of Interoperability in an NG9-1-1 World – FREE! – Wed, 09.14.11 – 1PM Eastern
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Transitioning to NG9-1-1 – A look at Early Adopters – Available for On-Demand viewing
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The FCC Next Generation Notice of Inquiry – Available for On-Demand viewing
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Avoiding the Pitfalls of Next Generation 9-1-1 Communications Management and Recording – Available for On-Demand viewing – FREE!
- Best Practices in Public Safety Recording, Quality Assurance, & Training
- A Next Generation 9-1-1 Primer: What, Why, When, & How
- Network Security in Next Generation 9-1-1: What You Need to Know to Keep Your System Safe
NENA Webinars: Connect with Customers & Maximize Market Coverage – How you can sponsor a webinar
The Power of Interoperability in an NG9-1-1 World
Wednesday, September 14, 2011 – 1PM Eastern
Presented by Cassidian Communications
The public safety landscape is changing, transitioning from circuit switched to broadband, IP network technology and from voice centric to multimedia enabled operations. NG9-1-1 supports a wide array of non-traditional communications types including but not limited to text messaging, real time text (RTT), sensors, telematics, automatic crash notification, video, shot cameras and many other new content types. Most importantly, the NENA i3, standards based NG9-1-1 environment provides fully interoperable communications capabilities thereby enabling enhanced collaboration while at the same promoting competition and cost control.
- What is important to understand about multimedia enablement in an NG9-1-1 world
- What you can do to ensure your PSAP is NG9-1-1 ready
- How NG9-1-1 implementations will progress now that the NENA i3 standard is approved
Transitioning to NG9-1-1 – A look at Early Adopters
Presented by Solacom on Wed, May 25 ~ Available Now on Demand
- Is there any such thing as easy migration?
- A view of the main functional elements
- The main issues & challenges
- Real-world examples of sites across the USA that have embarked on transitioning
- What can we learn from the early adopters?
Register to view the webinar at no cost!
The FCC Next Generation Notice of Inquiry
Hear from Patrick Donovan of the Federal Communication Commission (FCC) Public Safety and Homeland Security Bureau about the FCCs recent actions regarding Next Generation 9-1-1(?) and learn how you can play an important role in helping the Commission advance NG9-1-1(?) at the Federal level.
- The technical feasibility and limitations of text messaging video streaming and photos;
- Consumer privacy issues, particularly related to the sharing of personal electronic medical data;
- Development of technical and policy standards;
- Consumer education and awareness; and
- Inter-governmental coordination and coordination within the public safety community.
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Avoiding the Pitfalls of Next Generation 9-1-1 Communications Management and Recording
- The latest changes and standards for public safety emergency communications that will affect your organization, and how you can leverage them.
- How to prepare for NG9-1-1 initiatives and develop a blueprint for success.
- Leveraging VoIP communications to effectively enable geographic-independent and automated call routing, access and backup among PSAPs and between PSAPs, and other authorized emergency organizations.
- The benefits of a more flexible, open, non-proprietary and secure communications and recording system architecture to facilitate the implementation of an interoperable 9-1-1 system.
- How faster access to more robust information will enable you to effectively re-create and evaluate entire incidents consisting of data from a wide range of communications channels, devices and applications.
- Ways to increase aggregation and sharing of data, resources, procedures, and standards to improve emergency response while lowering costs.
- How to overcome the security challenges and solutions for individual as well as consolidated multi-location communication centers.
- How to ensure that your communications recording system will be able to support your evolving NG9-1-1 environment.
Best Practices in Public Safety Recording, Quality Assurance, & Training
- The increasing role and importance of recording, quality assurance (QA) and coaching in public safety communications centers
- How to leverage recording and QA tools to improve employee performance and support your transition to Next-Generation 9-1-1
- Capturing information from multiple communications channels, devices and applications to ensure compatibility with upcoming NG9-1-1 standards
- Achieving faster access to and simplified re-creation of multimedia incident information
- How to construct QA rating forms and perform objective evaluations
- Which calls and how many to monitor for quality to assure compliance and identify employee training and coaching needs
Roy Carlisle, QA Specialist at Alachua County Sheriff, Florida
Patrick Botz, Director of Public Safety Solutions Marketing, VPI (Voice Print International)
A Next Generation 9-1-1 Primer: What, Why, When, & How
Now expired. Next delivery date TBD.
Don’t allow your system to become another statistic. NG 9-1-1 creates significantly expanded and interconnected communications capabilities in data and voice. Yet at the same time, its relatively open architecture requires solid security methods to minimize accidental and intentional disruption of operations and emergency communications.
Learn what it takes to build a secure NG 9-1-1 system that keeps your PSAPs safe from worms, viruses and other attacks or disruptions to service. In the Journey to NG9-1-1, it’s critical to develop a comprehensive security strategy to keep your next generation emergency system continuously protected.
Join NENA, IBM ISS X-Force and Avaya for this one-hour webinar to learn what you need to know about keeping your network protected. Well be joined by Dr. Walt Magnussen, Director for Telecommunications at the Texas A&M University Internet2 Technology Evaluation Center and Past President of ACUTA, who will discuss security within the U.S. Department of Transportation NG 9-1-1 project.
Click here to register for this FREE webinar and watch it on-demand NOW!
NENA Webinars: Connect with Customers & Maximize Market Coverage
Webinars are a cost-efficient marketing tool that allow you to reach buyers and present your message in an interactive environment that you control. NENA Webinars, like in-person sessions, give you a valuable forum to education emergency communications professionals – but without the hassles and expenses of travel and time away from the office.
- You control the webinars topic, content, and speaker(s)
- Presented live so you can interact with your prospects
- Include polling questions to increase audience participation and collect valuable information
- Answer audience questions either during or after the webinar
- Available for on-demand viewing for 90 days so more prospects can hear your webinar
- NENA promotes your webinar via emails to emergency communication professionals responsible for purchasing decisions
- Complete details of your webinar and your logo are placed on www.nena.org
- Invite your prospects to participate in the webinar
for more information, contact Anna Marie Batt at 419-393-2660 (office) or 614-580-4911(cell).