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Cost benefit analysis for 911 CAD and centralized call systs
From: [email protected]
Date: 19 Jan 1998
Time: 07:19:37
Remote Name: gate14.ny.us.ibm.com
Comments
IBM is working with NENA, Andre Roy and Positron, in supportof the InterAmerican Development Bank’s Informatics 2000initiative. We plan to demonstrate the technology at anexhibition in Santiago Chile this April to help educate the LatinAmerican leadership about the value of these systems. We aretrying to pull together some general analysis regarding thebenefit of automated centralized call centers with computerassisted navigational support. Can anyone direct us to recentanalysis or resources. Your help will be greatly appreciated andcan support the more rapid deployment of the technology in LatinAmerica.
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