Schedule at a Glance
9:00 am to 4:30 pm – Pre-conference Education Courses
Leadership in the 9-1-1 Center
Introduction to Wireless for PSAPs
Becoming an Accredited Center (NAED)
Universal Executive Workshop (NAED)
6:00 pm – Registration Closed
8:00 am to 3:00 pm – Golf Outing
9:00 am to 4:30 pm – Pre-conference Education Courses
Managing the 9-1-1 Center Understanding GIS for PSAPs
PSAP Design Advanced GIS
Introduction to VoIP Grant Management for PSAPs
Advanced VoIP E9-1-1 Database
Wireless/VoIP Advanced Public Education
10:00 am to 4:00 pm – NG E9-1-1 Technical Roundtable (by invitation only)
Noon to 4:00 pm – NG E9-1-1 Policy Roundtable (by invitation only)
12:30 pm to 1:00 pm – ENP Examination Registration
1:00 pm to 4:00 pm – ENP Examination
6:00 pm to 7:00 pm – Outgoing Presidents Reception (by invitation only)
7:00 pm to 9:30 pm – Welcome Reception
7:30 pm – Registration Closed
7:00 am to 8:00 am – First Timers Breakfast (by invitation only) David Jones, ENP, NENA First VP, presiding
8:00 am to 10:00 am – Opening General Session Bill McMurray, ENP, NENA President, presiding
![](KenThompson_Color.gif)
Unmasking the Face of Terror: Assessing the Threat and Our Readiness On the 10th Anniversary of the Oklahoma City Bombing
Presented by General Dennis J. Reimer (Ret.) and Kenneth Thompson
1:30 pm to 3:45 pm – Education Sessions
2:45 pm to 5:00 pm – PSAP Tours (sign-up at registration desk)
4:00 pm to 5:00 pm – Education Sessions
5:00 pm – Registration Closed
5:00 pm to 6:00 pm – NENA ENP & Leadership Reception (by invitation only)
Evening On Your Own
exhibit hall
hours
Monday June 27
Exhibit Hall open
10am – 4pm
(10am – 1:30pm exclusive)
Tuesday June 28
Exhibit Hall open
10am – 4pm
(10am – Noon exclusive)
8:00 am to 9:00 am – Education Sessions
9:00 am to 10:00 am – General Session
10:00 am to 4:00 pm – Exhibit Hall Open (10:00 am-Noon exclusive)
Noon to 1:00 pm – Chapter Presidents Lunch (by invitation only)
1:30 pm to 2:30 pm – Education Sessions
2:45 pm to 3:45 pm – Education Sessions
2:45 pm to 5:00 pm – PSAP Tours (sign-up at registration desk)
4:00 pm to 5:00 pm – Education Sessions
5:00 pm – Registration Closed
5:15 pm to 6:15 pm – Regional Membership Meetings Northeast, Southeast, Western, North Central, Canadian
Evening On Your Own
8:00 am to 9:00 am – Education Sessions
9:15 am to 10:15 am – Education Sessions
10:30 am to 11:30 am – Education Sessions
11:45 am to 1:15 pm – Dine Around Lunch with Executive Board and Past-Presidents (sign-up at registration desk)
1:30 pm to 2:30 pm – General Session
2:45 pm to 3:45 pm – Education Sessions
2:45 pm to 5:00 pm – PSAP Tours (sign-up at registration desk)
4:00 pm to 5:00 pm – Education Sessions
5:00 pm – Registration Closed
5:30 pm to 6:30 pm – Incoming Presidents Reception (by invitation only)
6:30 pm to 9:00 pm – Installation Banquet
9:00 am to Noon – General Session (see description to the right)
Noon to 4:00 pm – NG E9-1-1 Operations/Education Roundtable (by invitation only)
general session – Thursday workshop
Incident Command for Emergency Dispatch
Kevin Willett and Richard Behr
Thursday, June 30
9am – Noon
Did you know that public safety dispatchers are required to have National Incident Management System (NIMS) training? According to FEMA, federal, state and local departments and agencies must adopt NIMS by FY 2005, including the private sector, and contract fire and EMS dispatchers. These organizations and personnel must also participate in realistic exercises to improve integration and interoperability. In this session, Kevin Willet and Richard Behr will equip you with all the tools necessary to conduct FEMA-approved training, including low and no budget tips to accomplish this training in your agency and region. They will also show how Incident Dispatchers and Mission Critical Communicators all fit into the NIMS model.
Tour the Long Beach Emergency Communications and Operations Center! This state-of-the-art communications center serves all emergency 9-1-1 and non-emergency calls in the City of Long Beach, with more than one million calls received annually. Your guides will lead you through the Police, Fire and EMS Departments, as well as the newly opened Emergency Operations Center. Early onsite sign-up is encouraged as seats are limited!