The Standard Operating Procedures Sub-Committee The mission of the SOP Sub-Committee is to provide operational guidance and support in the form of model standard operating procedures to the nations public safety answering points, emergency response centers, and aligned organizations (i.e., emergency management/emergency response). In support of its mission, the Standard Operating Procedures Sub-Committee: Develops recommended …
Monthly Archives: February 2024
Free Webinar on Interoperability in an NG9-1-1 World
Posted: Aug 22 – 05:19 pm Planning is the key first step in implementing an NG9-1-1(?) solution and realizing the improvements that it will bring. Solution planning considerations must include the selection and deployment of a fully NENA compliant Emergency Services IP network (ESInet) and a NENA i3 compliant NG9-1-1 functional and interface architecture (a multimedia …
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NENA Bylaws – Updated June 2011
You may download a copy of NENA’s bylaws or scroll down to read them online. NATIONAL EMERGENCY NUMBER ASSOCIATION, INC. ARTICLE I. NAME The name of this 501(c)(3) non-stock corporation chartered in the State of Wisconsin is the National Emergency Number Association, Inc., also referred to as association or NENA. The principal office of the association shall …
Operations Standards
NENA’s 9-1-1 Center Operations Committee, comprised of several topic-specific committees, works year-long on the development of recommended 9-1-1 center model recommendations/standards and other operational information documents. Scroll down or click to see a listing of documents. While there are no required operating procedures for 9-1-1 on a national level, NENA model recommendations/standards give 9-1-1 centers …
William E. Stanton Award
Award Recipients 1999 William E. Stanton, ENP 2000 George Heinrichs 2001 Billy Ragsdale 2002 Barb Thornburg, ENP 2003 Bob Gojanovich, ENP 2004 Bernard Brabant 2005 Laverne Hogan 2006 Jeff Rogerson 2007 Tom Breen, ENP 2008 – Norm Forshee, ENP 2009 – Eric Parry, ENP 2010 – …
Cell Phones and 9-1-1
In most areas of North America, citizens have basic or enhanced 9-1-1 service from their landline, or wireline, phones in their homes or workplaces. Access to 9-1-1 from cell phones is very different from wired phones and also varies greatly around the country. Basic 9-1-1 means that when the three-digit number is dialed, the call …
Operations Committee
Chair Pete Eggimann, ENP 651.643.8377 Vice-Chair Wendi Lively, ENP 864.596.2050 Board Liaison Edward Marecki, ENP 302.739.5868 Scroll down to see Operations Standards and Documents Your participation in the work of any of these committees is greatly appreciated. For more information on how you can contribute to the development of 9-1-1 Center model recommendations/standards and operational information …
Video & IP Relay Services & 9-1-1
The FCC mandated that by December 31, 2008 VRS and IP Relay service providers must deliver emergency calls to PSAPs via the existing 9-1-1 networks. This includes providing on the ANI/ALI screens the callers registered location and callback number, as well as other specific data. The National Emergency Number Association (NENA) and the Association of Public-Safety Communications …
Online Education
NENA, the premier provider of education and training for PSAP personnel, is now offering online courses! Featuring always on 24/7 availability and the ability to start, stop, and resume your class where you left off, these courses serve as the perfect training tool for telecommunicators, on-duty personnel, or any PSAP employee looking for affordable and …
NDC Directions & Travel Information
Airport Transfers For airport transportation information, please visit mearstransportation.com or contact them at 407.423.5566. Driving Directions FROM ORLANDO AIRPORTTake 417 South (Central Florida Greenway) to exit #6. Follow to World Center Drive (do NOT turn right onto International Drive). After the light, both hotels are located on the right side. The Caribe Royale is the 1st hotel …