Mar 3 – 09:31 pm John Ellison Document Information Full name: Nondisclosure Agreement Document type: Standard Standard number: 57-001A Committee Information Committee Name(s): Operations – Next Generation Integration – NGI Committee type: Operational Attachment Size Non-DisclosureAgreement.doc 27.5 KB
Monthly Archives: February 2024
NG9-1-1 Transition Policy Maker Blueprint
NENAs Next Generation Partner Program has developed multiple reports on NG9-1-1(?) policy issues and recently completed several NG9-1-1 Transition Policy Briefs. These documents, contained in this report, raise important policy issues that must be addressed simultaneously with technology and standards development, and provide recommendations for policy maker consideration. To meet the objective of a fully …
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Missing!
Feb 25 – 04:14 pm Chris Nussman Category: Expanding Your Horizons Instructor(s): Christy Williams, ENP An estimated 1.3 million children go missing every year, and in situations like these, every minute is a mile. When a missing child is reported, the 9-1-1 call taker becomes the first first responder the vital link between …
Disaster Planning for PSAPs
Feb 25 – 05:46 pm Chris Nussman Category: Preparing for the Worst Instructor(s): Craig Whittington, ENP Instructor(s): Jim Lake, ENP Instructor(s): Christy Williams, ENP Instructor(s): Donna Wright, ENP Offered: 05.18.11 – Virginia NENA Conference – Virginia Beach, VA Offered: 06.19.11 – NENA 2011 – Minneapolis, MN This course is a primer in disaster planning …
TTY Call Taker Proficiency & Quality Assurance
Mar 3 – 08:23 am John Ellison Document Information Full name: TTY Call Taker Proficiency and Quality Assurance Document type: Standard Standard number: 52-003 Document description: The purpose of this document is to provide recommendations toward the implementation of a comprehensive Quality Assurance Program which includes training of call takers, conducting random, unannounced test …
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NG9-1-1 System & PSAP Operational Features & Capabilities
Jul 7 – 03:05 pm Delaine Arnold Document Information Full name: NG9-1-1 System & PSAP Operational Features & Capabilities Document type: Requirements Standard number: 57-750 v1 Significant work is currently underway to enable the 9-1-1 system to transition from telephone-based voice only systems to a fully interoperable Internet Protocol (IP) based, multimedia Next Generation …
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9-1-1 Call Answering Standard
Mar 3 – 05:21 pm John Ellison Document Information Full name: Call Answering Standard/Model Recommendation Document type: Standard Standard number: 56-005 Document description: This document has been developed to serve as a model standard operating procedure for the calltaking function within Public Safety Answering Points (PSAPs). To provide uniformity and consistency in the handling …
Leadership in the 9-1-1 Center
Feb 25 – 03:42 pm Chris Nussman Category: The PSAP Managers Toolkit Instructor(s): Eric Parry, ENP Instructor(s): Jim Lake, ENP Instructor(s): Tonya Pearce, ENP Instructor(s): Nancy Banks, ENP Its not the title that one attaches to their name, but the ability to effectively manage, motivate, and mediate that makes a person a leader. This …
Technical Development
Version 1 of the NG9-1-1(?) Architecture and Interfaces (i3) Standard is near completion and will proceed into review in August 2007. A VoIP Technical Committee Working Group is also being formed to develop NG9-1-1 related recommendations and considerations for IP Networks; we plan publication within 3Q2007. A joint Technical-Operations Working Group on NG9-1-1 data impacts …
2005 NG Partner Program Summaries
NENA formed the NG Partner Program as a public-private partnership to improve the nations 9-1-1 system and to establish a cohesive vision between technology providers and public safety stakeholders. Their goal has been to address the critical need for an IP-enabled Next Generation 9-1-1(?) (NG 9-1-1) system, one that adapts rapidly to new technology and …