Feb 25 – 05:35 pm Chris Nussman Category: Preparing for the Worst Instructor(s): Craig Whittington, ENP Instructor(s): Jim Lake, ENP Disasters can send shockwaves through the emergency response system. They can paralyze 9-1-1 communications, endanger the lives of PSAP employees, and leave the public and field responders without a point of contact. This two-day, …
Monthly Archives: February 2024
NG9-1-1 Project: Releases and Presentations
NENA Launches Next Generation 9-1-1(?) (NG9-1-1(?)) Transition Planning Effort October 27, 2006, Press Release Next Generation 9-1-1 Overview: The Future for Emergency Communications March 3, 2009, slide show Attachment Size NENA Launches Next Generation 9-1-1 Transition Planning.pdf 50.34 KB NG9-1-1 Overview_03092009.ppt 2.17 MB
HMI & PSAP Display Requirements
Oct 26 – 11:06 am Delaine Arnold Document Information Full name: NENA/APCO Human Machine Interface & PSAP Display Requirements Document type: Requirements Standard number: 54-750 v1 Document description: NENA and APCO have jointly developed this document for the purpose of prescribing requirements for the human machine interface (HMI) display for the Next Generation 9-1-1(?) …
Drills and Exercises
Mar 5 – 10:21 pm John Ellison Document Information Full name: Drills and Exercises Operations Information Document type: Informational Standard number: 53-504 Document description: This document is intended as a guide for PSAP staff to develop a drill and exercise program to test the effectiveness of the contingency plan. Drills and exercises are tools …
Service Capability Criteria Rating Scale
Mar 5 – 10:27 pm John Ellison Document Information Full name: APCO-NENA Service Capability Criteria Rating Scale Document type: Informational Standard number: 53-505 Document description: APCO and NENA have jointly developed this document to assist PSAP Managers and their Governing Authorities to identify their current level of service capability. A self-evaluation assessment tool is …
Introduction to Converging 9-1-1 Technologies
Feb 27 – 03:58 pm Chris Nussman Category: Learning the Ropes Instructor(s): Christy Williams, ENP Instructor(s): Eric Parry, ENP Instructor(s): Keith Lee, ENP It started with simply dialing 9-1-1 from a landline phone. Then, in the blink of an eye, it evolved into Enhanced 9-1-1, Wireless E9-1-1, VoIP, MLTS, Skype, NG9-1-1(?), and countless other …
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Wireless Call Routing & Testing Validation
Mar 3 – 09:49 pm John Ellison Document Information Full name: E9-1-1 Wireless Maintenance Call Routing & Testing Validation Document type: Standard Standard number: 57-002 Document description: This Standard is to provide a common format and rules for the submission of wireless maintenance cell data for call routing and ALI display review and approval …
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Rail & Highway Milepost Markers
Mar 5 – 10:46 pm John Ellison Document Information Full name: Milepost Operational Information Document Document type: Informational Standard number: 56-502 Document description: The purpose of this Operational Information Document is to provide a recommendation regarding the development of a national database to include milepost information and other data for highways and railways within …
Filling the Seats in Your PSAP
Jan 20 – 12:05 pm Chris Nussman Category: The PSAP Managers Toolkit Keeping a PSAP fully staffed can be a challenge for any agency. The desire to keep console seats filled paired with the need to fill them with qualified and reliable employees is one of the more difficult tasks 9-1-1 Centers can face. …
Introduction to Next Generation 9-1-1
Feb 26 – 04:09 pm Chris Nussman Category: The Future is HERE! Instructor(s): Eric Parry, ENP Instructor(s): Christy Williams, ENP Instructor(s): Bob Currier, ENP Offered: 06.18.11 – NENA 2011 – Minneapolis, MN As we move towards the implementation of Next Generation 9-1-1(?), a new set of technological, operational, and public policy issues that 9-1-1 …