In just over two years, the number of NENA NG Partner Program members has more than doubled. Collective guidance and input from these entities has proven invaluable across multiple initiatives and projects. Numerous action items and recommendations from organized NGPP meetings have been incorporated into a broad spectrum of NENA operational, policy and technical groups …
Monthly Archives: February 2024
Achieving Excellence in 9-1-1 Center Management
Feb 25 – 03:31 pm Chris Nussman Category: The PSAP Managers Toolkit Instructor(s): Eric Parry, ENP Instructor(s): Jim Lake, ENP Instructor(s): Tonya Pearce, ENP Instructor(s): Nancy Banks, ENP Offered: **06.09/10.11 – Fayetteville, NC** NEW DATE Offered: 06.18/19.11 – NENA 2011 – Minneapolis, MD Offered: 09.24/25.11 – Tennesse NENA Conference – Kingsport, TN This one …
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Life Skills for Telecommunicators
Jan 20 – 12:11 pm Chris Nussman Category: Learning the Ropes Instructor(s): Tonya Pearce, ENP The transition into a career in emergency services can sometimes seem like youve entered an alternate universe. Suddenly the rules have changed. Instead of being encouraged to express yourself in new and creative ways and embracing your individuality, …
2009 NG Partner Program Summaries
NENA convened a meeting of the Next Generation Program Partners February 18, 2009, in Orlando, Florida, to discuss NG project activities. This meeting was the first meeting of NENAs 2009 NG Partner Program. Topics discussed were: NG 9-1-1 Industry Collaboration Events Activity Annual conference planning for NG9-1-1(?) demo Annual conference planning for NG Showcase NG9-1-1 Project …
Advanced 9-1-1 Database
Feb 26 – 04:02 pm Chris Nussman Category: The Future is HERE! Instructor(s): Delaine Arnold, ENP Offered: 06.18/19.11 – NENA 2011 – Minneapolis, MD Next Generation 9-1-1(?) is coming, and you (and your database) need to be prepared! But dont worry; this course will demonstrate how to proactively improve your existing databases, while simultaneously …
NORAD/FAA Notification: Airborne Events
Mar 3 – 09:20 am John Ellison Document Information Full name: NORAD/FAA Notification: Airborne Events Document type: Standard Standard number: 56-002 Document description: This document has been developed to serve as a model standard operating procedure for Public Safety answering Points (PSAPs) to notify the North American Aerospace Defense Command (NORAD) or the Federal …
2010 NG Partner Program Summaries
2010 Reports Next Generation 9-1-1 Transition Policy Implementation Handbook: A Guide for Identifying and Implementing Policies to Enable NG9-1-1 On March 18, 2010, Next Generation Program Partners met in Arlington, Virginia. Topics discussed were: Update on NG Partner Program activities Summary of 9-1-1 Goes to Washington NENA Standards Activities and Impacts European Union NG112 Impact …
Handling Calls Regarding Missing & Exploited Children
Mar 5 – 11:16 pm John Ellison Document Information Full name: Guidelines for Handling Calls Regarding Missing and Exploited Children Operations Information Document Document type: Informational Standard number: 56-505 Document description: This document describes guidelines that, if applied in 9-1-1 Centers, can help to swiftly recover missing children and may protect children from exploitation. …
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Resource Analysis Operations Information
Mar 5 – 09:29 pm John Ellison Document Information Full name: Resource Analysis Operations Information Document Document type: Informational Standard number: 53-502 Document description: This document is intended as a guide for PSAP staff to review the many components of their system and as a starting point for evaluating hazards and their individual vulnerability …
From Ostrich to Eagle: Improving the PSAP Work Culture
Nov 1 – 11:36 am Chris Nussman Category: Expanding Your Horizons Instructor(s): Nancy Banks, ENP Offered: 05.10.11 – Williamsport, MD Offered: 05.11.11 – Easton, MD Offered: 05.22.11 – Michigan NENA Conference – Lansing, MI Offered: 06.19.11 – NENA 2011 – Minneapolis, MN Do you find yourself spending more time dealing with coworker interpersonal …
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