Interest in and priority for NG9-1-1(?) has expanded among Public Safety, federal and state government organizations, and various standards development organizations (which are typically international in scope). Many states and sub-state regions are planning and implementing IP networks, and a growing number of NG9-1-1-like transitions are happening. (See the Status of NG9-1-1 Related State Activity subpage …
Monthly Archives: February 2024
Railroad & PSAP Interaction
Apr 30 – 03:07 pm Barb Thornburg Document Information Full name: Railroad & PSAP Interaction Document type: Informational Standard number: 56-507 Document description: This document describes a protocol for communicating between railroads and emergency response agencies to make the process of getting assistance to incidents along rail lines as efficient and effective as possible. …
PSAP Daily Personnel Operations
Mar 3 – 08:55 am John Ellison Document Information Full name: Communications Center/PSAP Daily Personnel Operations Document type: Standard Standard number: 54-001 Document description: This document is provided as a Model Recommendation for the creation of the Daily Personnel Operations section of a Standard Operating Procedure (SOP) for use by Communications Centers and/or PSAPs …
TTY Phone Pal Program
Mar 5 – 09:00 pm John Ellison Document Information Full name: TTY Phone Pal Program (PPP) Operational Information Document Document type: Informational Standard number: 52-501 Document description: This Operational Information Document (OID) introduces a program that will assist PSAP managers in their efforts to ensure equipment functionality and enhance call taker proficiencies where it …
Public Safety Answering Point Site Selection
Mar 5 – 11:21 pm John Ellison Document Information Full name: Public Safety Answering Point Site Selection Criteria Operations Information Document Document type: Informational Standard number: 56-506 Document description: The typical useful life of a public safety answering point (PSAP)(?) in the United States is between twenty (20) and fifty (50) years. As with …
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The PSAP Manager’s Toolkit
When PSAP managers need help optimizing most components inside their 9-1-1 centers, many answers can be found by reading a users manual or calling technical support. But what about the human element? How can you be sure that you are getting the most out of yourself and your employees? The PSAP Managers Toolkit is designed …
NENA Pipeline Emergency Operations Standard/Model Recommendation
Nov 19 – 10:50 am Sophie Vick Document Information Full name: NENA Pipeline Emergency Operations Standard/Model Recommendation Document type: Standard Standard number: 56-007 Document description: This Standard is intended to aid Public Safety Answering Points (PSAP) in the development and implementation of emergency communications protocols pertaining to pipeline emergencies. It addresses common situations involving …
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Join Next Generation (NG) Partner Program
About NENA The National Emergency Number Association (NENA) is the only organization dedicated solely to the study, advancement and implementation of 9-1-1 as Americas universal emergency number. NENA is a 501(c)(3) non-profit organization established in 1982 to integrate 9-1-1 one nation, one number into our community culture. Today NENA has approximately 7,000 members organized into …
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Emergency Notification Systems
Mar 5 – 10:54 pm John Ellison Document Information Full name: Wide Area / Statewide Emergency Notification Systems Operational Information Document Document type: Informational Standard number: 56-503 Document description: This document is intended to be an informative guide and resource for the public and private sector in understanding the nuances and challenges of wide …
Wireless Phase I & Phase II Agreements
Mar 3 – 09:39 pm John Ellison Document Information Full name: Wireless 9-1-1 Service Agreements Document type: Informational Standard number: 57-502A Committee Information Committee Name(s): Operations – Next Generation Integration – NGI Committee type: Operational Attachment Size E9-1-1 Wireless Phase II Service Agreement 42.5 KB Phase I E9-1-1 Service Agreement 47.19 KB Operations Phase …