9-1-1 / Public Safety Employment Postings

  DEPUTY DIRECTOR   Fairfax County Dept of Public Safety Communications $68,820 to $91,761  Job #06-9010   Fairfax County Virginia, located in the metropolitan Washington DC area, is recruiting for the position of Deputy Director for its new Department of Public Safety Communications (DPSC). The Deputy Director position is an exciting career opportunity for persons …

Operations – Public Education & PSAP Training

The Public Education & PSAP Training Committee as part of the 9-1-1 Center Operations Committee of the National Emergency Number Association (NENA), is to provide resources and share information regarding 9-1-1 public education & PSAP training in various forms to the NENA membership.  The Public Education & PSAP Training Committee recognizes that budget, resources, geography, population and …

PSAP Design

Feb 27 – 11:45 am — Chris Nussman Category:  Keeping Your PSAP Finely Tuned Instructor(s):  Brian Bark, ENP Designing, constructing, or renovating a PSAP is a daunting effort with an outcome that directly affects the PSAP manager, staff, and other stakeholders. These projects present a variety of unique challenges with numerous options that must be …

Transition to Next Generation 9-1-1

Mar 7 – 11:55 am — Chris Nussman Category:  The Future is HERE! Instructor(s):  Christy Williams, ENP Offered:  06.19.11 – NENA 2011 – Minneapolis, MN Offered:  08.15.11 – URISA/NENA Addressing Conference – New Orleans, LA You know the basics of Next Generation 9-1-1(?), your community is looking at converging technologies and making some changes in …

Liability Issues in the 9-1-1 Center

Feb 27 – 11:41 am — Chris Nussman Category:  Keeping Your PSAP Finely Tuned Instructor(s):  John Kelly Offered:  06.07.11 – Easton, MD Offered:  06.08.11 – Frederick, MD Offered:  06.13.11 – Tampa, FL Offered:  06.14.11 – Tampa, FL Offered:  06.15.11 – Tampa, FL 9-1-1 center personnel face exposure to legal liability both inside and outside the …

Mutual Aid

Mar 3 – 08:50 am — John Ellison Document Information Full name:  Mutual Aid Standard/ Model Recommendation Document type:  Standard Standard number:  53-002 Document description:  The purpose of the NENA Model Recommendation for Mutual Aid is to provide general guidelines for the development, promulgation and implementation of agreements between public safety communications agencies to assure …

Silent or Hang-Up 9-1-1 Calls

Mar 5 – 11:10 pm — John Ellison Document Information Full name:  Silent or Hang-Up 9-1-1 Calls for Service Document type:  Informational Standard number:  56-501 Document description:  This Operations-Focused Study is published by the National Emergency Number Association (NENA) as a guide and fact-finding tool to 9-1-1 agency administrators, communications center managers and supervisors, and …

Protocol for Handling Calls of Human Trafficking

Nov 18 – 08:00 pm — Barb Thornburg Document Information Full name:  NENA Protocol for Handling Calls Regarding Human Trafficking Operations Information Document (OID) Document type:  Informational Standard number:  56-508 Document description:  This document describes guidelines that, if applied in 9-1-1 Call Centers, can help to swiftly rescue human trafficking victims. 9-1-1 Call Centers should …