NENA – History

Follow these links to learn more about the National Emergency Number Association and 9-1-1. NENA and Our Mission The Development of 9-1-1 How 9-1-1 Works Membership Information & Application

NENA Standards

NENA Recommended Standards are developed by the NENA Technical Committees: Network, Data, PSAP/CPE and ALEC/PS. Once approved by the NENA Executive Board, these recommended standards help ensure consistency in the 9-1-1 industry. Telcos, vendors and users all benefit from widespread adoption of the recommended standards. Please note: All NENA Standards are now available for download …

STANDARD OPERATING PROCEDURES for ADA and PSAPs

by Toni Dunne, Chair Dec 17,1997 AMERICANS WITH DISABILITIES ACT (ADA) The Americans with Disabilities Act is federal legislation that every PSAP manager should be familiar with.  It was enacted by the United States Congress on July 26, 1990.  It’s purpose is “to provide a clear and comprehensive national mandate for the elimination of discrimination …

STANDARD OPERATING PROCEDURES for ADA and PSAPs

by Toni Dunne, Chair Dec 17,1997 AMERICANS WITH DISABILITIES ACT (ADA) The Americans with Disabilities Act is federal legislation that every PSAP manager should be familiar with.  It was enacted by the United States Congress on July 26, 1990.  It’s purpose is “to provide a clear and comprehensive national mandate for the elimination of discrimination …

NENA Standards

  NENA Recommended Standards are developed by the NENA Technical Committees: Network, Data, PSAP/CPE and ALEC/PS. Once approved by the NENA Executive Board, these recommended standards help ensure consistency in the 9-1-1 industry. Telcos, vendors and users all benefit from widespread adoption of the recommended standards. Please note: All NENA Standards are now available for …

PSAP Manager

For the past eight months, the National Emergency Number Association has had a dedicated team “SWAT” to accelerate implementation of Enhanced 9-1-1 with Phase II nationally.  In that process, we learned that 432 counties do not have E9-1-1, with most requiring a full set of implementation recommendations.  One of the recommendations is PSAP Staffing. While …

NENA Opens Recruitment for Executive Director

    We are NENA. We are more than 7,000 members and 48 chapters strong—a membership dedicated to saving lives. We work every day on a single, yet vital, mission: providing an effective and accessible 9-1-1 service for North America. In short, we are a membership dedicated to making 9-1-1 and emergency communications work better. …